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Ourisman Tri-State Subaru
Newark, DE
692 Reviews
Matt Slap Subaru is where drivers from Delaware, Northern Maryland, Southern Pennsylvania and Southern New Jersey go for their next New or Used Subaru vehicle. Our selection of New Subaru Forester, Legacy, Outback, Impreza, XV Crosstrek and WRX models is outstanding. Whether you're starting your search for a vehicle or looking to take a test drive, our automotive experts are available to answer any questions you may have and assist in your search for the vehicle that best fits your needs and budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 692 reviews
October 28, 2020
Wonderful informative experience purchasing a Subaru from Matt Slap Subaru. Thank Matt Slap Subaru for an awesome experience. Matt Slap Subaru team are professional, courteous and extremely polite. Nat B i Matt Slap Subaru. Thank Matt Slap Subaru for an awesome experience. Matt Slap Subaru team are professional, courteous and extremely polite. Nat B is very through and knowledgeable. Larry provides accurate information and is extremely diligent. Financial Manager Greg is very friendly compassionate Manager. Greg provides flexible resources to meet your budget . Tim Hyden is an excellent teacher with a wealth of knowledge. On a scale of 1-20 I'd score this team 100. Thank you. More
by Tonya
October 22, 2020
Recently had a minor problem and the service was EXCELLENT! Quick, helpful and efficient. Comfortable environment and Covid conscious . Love my first Subaru and the dealership! EXCELLENT! Quick, helpful and efficient. Comfortable environment and Covid conscious . Love my first Subaru and the dealership! More
by Joanne Brady
Employees Worked With
October 17, 2020
Outstanding service and knowledge of the product. Excellent personal and attention to the customer. Great selection of inventory and most importantly great value. Great People! Excellent personal and attention to the customer. Great selection of inventory and most importantly great value. Great People! More
by Rsmith
October 15, 2020
My experience at Matt slap subaru was exemplary. I pulled my car up to the service entrance and members greeted me. Melissa Alex and Pat were extremely informative and helpful. Very stress free experience. my car up to the service entrance and members greeted me. Melissa Alex and Pat were extremely informative and helpful. Very stress free experience. Highly recommend Matt slap service. More
by Shellbell8855
Employees Worked With
October 10, 2020
Fantastic customer service, very professional. Larry and Jay could not have done a better job. Will definitely recommend them to anyone looking to purchase a new vehicle! Jay could not have done a better job. Will definitely recommend them to anyone looking to purchase a new vehicle! More
by jdeshullo
October 08, 2020
I’ve bought from them in the past, that’s why I returned 7 years later! They’re friendly, non-pressured approach is what I like. I knew the exact car I wanted from their website so we went right to work wi 7 years later! They’re friendly, non-pressured approach is what I like. I knew the exact car I wanted from their website so we went right to work with Mark. I love the product but the people behind it are great!! More
by Susysunbeam
September 27, 2020
Everyone I came in contact with was very kind and patient as I made my decision on which car to buy. Matt Slap has Very knowledgeable staff. as I made my decision on which car to buy. Matt Slap has Very knowledgeable staff. More
by jackiem
September 25, 2020
Great Experience from beginning to end. Greeted by and Great Experience from beginning to end. Greeted by and helped by Nick. He was very helpful and at the same time professional. Car was done in a t Great Experience from beginning to end. Greeted by and helped by Nick. He was very helpful and at the same time professional. Car was done in a timely manner. After work that was done inside the car nothing was disturbed or dirty. Great dealership. Also spoke with Chris M. In the sales department And would highly recommend anyone going there ask for him. More
by B
September 12, 2020
Our sales experience was great. We were quickly greeted which made us feel great. We asked for information & test drove the model we request. The salesman, Mark was friendly and knowledgeable. He worked which made us feel great. We asked for information & test drove the model we request. The salesman, Mark was friendly and knowledgeable. He worked hard to help us find the vehicle that fit our needs. He didn't mind re-arranging his day to accommodate our schedule. When we were ready to purchase the process was the fastest I've ever experienced. I'll recommend Matt Slap Subaru. More
by Lady T
