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Ourisman Tri-State Subaru
Newark, DE
692 Reviews
Matt Slap Subaru is where drivers from Delaware, Northern Maryland, Southern Pennsylvania and Southern New Jersey go for their next New or Used Subaru vehicle. Our selection of New Subaru Forester, Legacy, Outback, Impreza, XV Crosstrek and WRX models is outstanding. Whether you're starting your search for a vehicle or looking to take a test drive, our automotive experts are available to answer any questions you may have and assist in your search for the vehicle that best fits your needs and budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 692 reviews
November 19, 2020
As alway. I received excellent professional and quick service. I have alway had a great experience at Matt Slapp Subaru. I constantly refer friends and relatives to use Matt Slapp for all of their automo service. I have alway had a great experience at Matt Slapp Subaru. I constantly refer friends and relatives to use Matt Slapp for all of their automotive needs More
by Griergj
November 15, 2020
I took my car to Matt Slap Subaru because my check engine light was on. They got us in right away and worked with me to get service reports and any warranty information. I appreciated their expediency. They light was on. They got us in right away and worked with me to get service reports and any warranty information. I appreciated their expediency. They were very efficient and I plan on using them from now on. Thank you, Pat, and Matt Slap. More
by ljmford3
Employees Worked With
Pat
November 08, 2020
I brought my 3-month old car in for the complimentary new car check. Efficient service, and they even provided a complimentary car wash. I remain impressed with their professional and friendly customer serv car check. Efficient service, and they even provided a complimentary car wash. I remain impressed with their professional and friendly customer service. More
by Sheelah
Employees Worked With
November 04, 2020
Genesis provided top-notch service! He was welcoming, communicative, friendly, thorough. The tech also provided quality and thorough service and completion time of service was extremely reasonable and ac communicative, friendly, thorough. The tech also provided quality and thorough service and completion time of service was extremely reasonable and acceptable! More
by Gee
Employees Worked With
Genesis
November 01, 2020
Chris Mooney and Mark Fox were very patient and helpful. I wouldn’t even consider going anywhere else. Thank you for a great buying experience! I wouldn’t even consider going anywhere else. Thank you for a great buying experience! More
by erinabel2014
November 01, 2020
Great service! Everyone was friendly and helpful with any questions I had during the buying process. I plan on recommending Matt Slap to anyone looking for a Subaru. questions I had during the buying process. I plan on recommending Matt Slap to anyone looking for a Subaru. More
by Scarpen
October 30, 2020
Waiting time in a clean area. Everyone polite and service department friendly. Was informed of waiting time in advance as they were very busy on a very rainy day. department friendly. Was informed of waiting time in advance as they were very busy on a very rainy day. More
by Pat.babcock67
Employees Worked With
October 29, 2020
I made an error in arriving for my appointment one day earlier than scheduled. I was pleased when told they could change my oil and replace my front windshield wipers. Had I known it would have taken over earlier than scheduled. I was pleased when told they could change my oil and replace my front windshield wipers. Had I known it would have taken over two hours I would not have waited. More
by wellstj40
Employees Worked With
Brittney Appleton
October 29, 2020
Scheduling the appointment to get my 2020 Outback in was very easy and convenient. Service was easy and completed quickly and expertly. All work was done completely with nothing left over. very easy and convenient. Service was easy and completed quickly and expertly. All work was done completely with nothing left over. More
by Cjjd326
Employees Worked With
