Ourisman Tri-State Subaru

Excellent service department from the people that greet you and take your car to the check in and check out personal. They give you their undivided attention and make sure you can make an informed decision you and take your car to the check in and check out personal. They give you their undivided attention and make sure you can make an informed decision. I just popped in for an oil change (first time without an appointment) and they extended me the same courtesy as when I have had one. Highly recommend. More

On my 9th Subaru. Service & parts always spot on. Matt in parts did a great job getting me replacement parts for my drivers side mirror. He came outside to look at the Service & parts always spot on. Matt in parts did a great job getting me replacement parts for my drivers side mirror. He came outside to look at the actual damage on my car. More

Alex Andes was a great & personable service advisor. She got me in quickly; kept me informed about progress and closed the service call without a hitch She got me in quickly; kept me informed about progress and closed the service call without a hitch More

Always courteous. Presents the suggested maintenance with clear expectations and no pressure. Answers questions and makes an effort to resolve problems if they arise Presents the suggested maintenance with clear expectations and no pressure. Answers questions and makes an effort to resolve problems if they arise. More

I was pleasantly impressed with the staff and work done to my car with recall to my car with recall More

The services was excellent. Everyone was very efficient from the valet parking to the service representative Everyone was very efficient from the valet parking to the service representative More

I don’t like to give reviews. Since going to a Dealer for service at times may not be consistently good. It really depends on the technician you get. But my experience SO FAR, wit Since going to a Dealer for service at times may not be consistently good. It really depends on the technician you get. But my experience SO FAR, with NICK, has been excellent. Any issues I may have he addresses them and makes sure things are done right the first time. I must complement him on his customer service skills and his demeanor. He is truly an asset to Matt Slapp. I hope in the future my positive experiences continue. Thank you Nick More

I have a difficult problem to resolve, a brand new tire very slowly loosing air. The dealer worked with me to resolve the issue. The customer service representative was always pleasant and understanding. M very slowly loosing air. The dealer worked with me to resolve the issue. The customer service representative was always pleasant and understanding. Melanie, thanks for your help and understanding. More

As always your welcome and customer service skills and knowledge are always appreciated and the time they take to explain everything to me. I’m always treated with respect and love! Thank you so very much knowledge are always appreciated and the time they take to explain everything to me. I’m always treated with respect and love! Thank you so very much!!👍 More

This time basic service only oil change and tire rotation. In and out in under an hour . Nice of them to mail a coupon worth twenty dollars too 🤗 rotation. In and out in under an hour . Nice of them to mail a coupon worth twenty dollars too 🤗 More