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Ourisman Tri-State Subaru
Newark, DE
692 Reviews
Matt Slap Subaru is where drivers from Delaware, Northern Maryland, Southern Pennsylvania and Southern New Jersey go for their next New or Used Subaru vehicle. Our selection of New Subaru Forester, Legacy, Outback, Impreza, XV Crosstrek and WRX models is outstanding. Whether you're starting your search for a vehicle or looking to take a test drive, our automotive experts are available to answer any questions you may have and assist in your search for the vehicle that best fits your needs and budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 692 reviews
December 18, 2020
From start to finish everyone was professional. The process was speedy, there was a great selection of vehicles. I would highly recommend this dealership! Will be back process was speedy, there was a great selection of vehicles. I would highly recommend this dealership! Will be back More
by valerie.showell
December 18, 2020
They worked in my car quickly consider I did not have an appointment. They solved the problem and were very courteous. I am very pleased with the service. appointment. They solved the problem and were very courteous. I am very pleased with the service. More
by Escqc
Employees Worked With
Natalia C
December 18, 2020
Dealt with Matt Slap for years always a great staff and wonderful service.Very happy with how prompt and knowledgeable the staff was to make the deal. wonderful service.Very happy with how prompt and knowledgeable the staff was to make the deal. More
by Don Green
December 17, 2020
Mike and Greg were the best they went above and beyond. Made the whole process painlessly simple. Would deal with them again and would tell others. Special thanks to mike Donnelly. Made the whole process painlessly simple. Would deal with them again and would tell others. Special thanks to mike Donnelly. More
by Kensmyk
December 15, 2020
Thanks goes out to Patty for helping schedule my 60k for my 16 Crosstrek and reviewing the difference between the factory and Matt Slap's recommended. Thank you to Melissa for getting my vehicle in the shop my 16 Crosstrek and reviewing the difference between the factory and Matt Slap's recommended. Thank you to Melissa for getting my vehicle in the shop and completed quickly. Thank you to Justin for letting me know the work I will be needing to do here on my vehicle in the near future. More
by TLSRunner06
Employees Worked With
Patty, Melissa, and Justin
December 13, 2020
Had a wonderful experience salesperson explained things very well to me. Alyce was very nice and knows what she is doing. Great job will tell friends about my experience. very well to me. Alyce was very nice and knows what she is doing. Great job will tell friends about my experience. More
by Mommom
Employees Worked With
Alyce D
December 11, 2020
Outstanding car and car buying experience, Thank you to Matt Slapp and salesman Collin. So so happy with my Subaru and I am enjoying the ride!! Matt Slapp and salesman Collin. So so happy with my Subaru and I am enjoying the ride!! More
by Clrickards1
December 09, 2020
Had a service check up on my New Forester was in and out fast , wonderful valets and customer service representatives. Great people skills!! Enjoyed our visit!! fast , wonderful valets and customer service representatives. Great people skills!! Enjoyed our visit!! More
by ffurio62
Employees Worked With
November 28, 2020
Were ready for me when I arrived, quick check-in process, staff courteous, clean comfortable waiting area, clean rest room, easy checkout, gave me paperwork. One problem: I was asked if I wanted a complim staff courteous, clean comfortable waiting area, clean rest room, easy checkout, gave me paperwork. One problem: I was asked if I wanted a complimentary car wash when I checked in, which surprised me since I was only there for a recall issue and knew I would not pay anything. But, of course, I said I would love a car wash. Well, when I got my car, I realized it had not been washed, and the paperwork says I got a car wash. It was not necessary, but they offered. Just saying...... More
by Noname
Employees Worked With
Do not know who I talked to, none of the above, but she was very nice.
November 22, 2020
Good buying process. Informative and helpful without the games you sometimes get when buying a car. Very efficient and professional approach. Made it easy. Would buy here again games you sometimes get when buying a car. Very efficient and professional approach. Made it easy. Would buy here again More
by cj123
Employees Worked With
