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Ourisman Tri-State Subaru

Newark, DE

4.8
692 Reviews
Matt Slap Subaru is where drivers from Delaware, Northern Maryland, Southern Pennsylvania and Southern New Jersey go for their next New or Used Subaru vehicle. Our selection of New Subaru Forester, Legacy, Outback, Impreza, XV Crosstrek and WRX models is outstanding. Whether you're starting your search for a vehicle or looking to take a test drive, our automotive experts are available to answer any questions you may have and assist in your search for the vehicle that best fits your needs and budget.
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255 E Cleveland Ave

Newark, DE

19711

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Showing 692 reviews

January 17, 2021

Excellent service department. Loaner car provided and also a complimentary car wash . Car ran rough before 60,000 mile service and almost new after service. More

by simba501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Ourisman Tri-State Subaru responded

Thank you for the positive feedback! If there is anything further we can do for you, we are happy to help!

January 13, 2021

Friendly. Fast, Helpful, Professional, Knowledgeable, .Painless Experience. Car went in for Service at the appointment time, Very nice helpful Service Person answered any questions I had made the visit v More

by hdsts80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Swift
Jan 18, 2021 -

Ourisman Tri-State Subaru responded

Thank you for the outstanding feedback and 5-star review! We are always happy to assist!

January 03, 2021

It was an easy transaction buying our new Outback. Laura, my salesperson, was very easy to work with. She was not pushy at all. The whole dealership is customer oriented. We have another Subaru that we bough More

by Uncle Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Hart-Siano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Ourisman Tri-State Subaru responded

Thank you for the 5-star review! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

December 31, 2020

Great experience all around. Knowledgeable and helpful staff. I first worked with the internet dealer then went in and worked with another dealer to finalize. I highly recommend this dealership. More

by Cwalexander14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker, Alyce
Jan 05, 2021 -

Ourisman Tri-State Subaru responded

Thank you for taking the time to share your experience and 5-star review! We are so happy to hear we delivered such a great experience. If there is anything further we can do for you, we are happy to help

December 30, 2020

Thank you to the Matt Slap team for making my son’s first vehicle purchase an awesome experience! Friendly, professional, and efficient from start to finish. More

by FB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Hart-Siano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Ourisman Tri-State Subaru responded

Thank you for your business and for the great 5-star review. Enjoy your new car!

December 29, 2020

Excellent service! Colin, Greg and Ashley were knowledgeable, caring, professional and friendly. Colin found me the right car at the right price, Greg made the financing part extremely bearable an More

by balbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
Jan 05, 2021 -

Ourisman Tri-State Subaru responded

Thank you for the outstanding feedback and 5-star review! We are so happy to hear we delivered such a great experience!

December 27, 2020

Great team very personable. Updated a radio re-call that I was not aware of. This has been a positive experience owning this Subaru Outback More

by tlfnp64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill A, Mario Y, Natalia C
Dec 29, 2020 -

Ourisman Tri-State Subaru responded

Thank you for the great review! We are happy to hear you are loving your Subaru!

December 24, 2020

Matt Slap squeezed me in for service on one of their busiest days, just before Christmas. I know and trust them and always get honest, courteous service there. Won't take my car anywhere else More

by Deladiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia C
Dec 29, 2020 -

Ourisman Tri-State Subaru responded

Thank you for the 5-star review! We are glad we were able to take care of you during this hectic time of year!

December 24, 2020

Always quality work done at Matt Slap Subaru. They always put their customer service on top. If there is any kind of wait time they are always willing to lend you a loaner car. More

by jspence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Ourisman Tri-State Subaru responded

Thank you for your positive review! Our #1 goal is to always keep our customers satisfied!

December 22, 2020

Great service, everyone very friendly, reasonable. Completed recall work, oil change, and rear brakes. We are putting our other Subaru in for service next week! More

by Chris P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Ourisman Tri-State Subaru responded

Chris, thank you for taking the time to review your positive experience with us!

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