Ourisman Tri-State Subaru
Newark, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My experience at MSS was a pleasure! Thanks to Chris Mooney & Mark Fox for making my time there professional, helpful & fun! What a great staff, they go out of their way to give you a great experience & Mooney & Mark Fox for making my time there professional, helpful & fun! What a great staff, they go out of their way to give you a great experience & a sale that fits your needs! The place to go for your next loved vehicle purchase!..God Bless...Julie F More
Everyone here is so nice and willing to go the extra mile for you. We live 10 minutes from a Subaru dealer but drive an hour to go here because of their customer service. I’d recommend it to anyone. Laura, G for you. We live 10 minutes from a Subaru dealer but drive an hour to go here because of their customer service. I’d recommend it to anyone. Laura, Greg and Chris M made our new car happen and still be on budget. More
Alyce Driesbach Awesome salesperson. Nice friendly dealership. Clean and safe atmosphere. Tucker Ranck had everything set up for me perfectly. I drove an hour and a half to the dealership and it was c dealership. Clean and safe atmosphere. Tucker Ranck had everything set up for me perfectly. I drove an hour and a half to the dealership and it was certainly worth the drive. More
Very courteous and helpful. Great service department. Only took 4 hours to have my airbag replaced on the passenger side of my 2012 Subaru Forester. Only took 4 hours to have my airbag replaced on the passenger side of my 2012 Subaru Forester. More
Very courteous and accommodating. Took Outback in for 18 month service which I thought was complimentary from the confusing website while booking the service. Upon the charge being presented I explained the month service which I thought was complimentary from the confusing website while booking the service. Upon the charge being presented I explained the situation and they were happy to waive the charge while explaining the only free service is typically the first 6 month oil change. I thank them and the service agent for doing this. They may want to remove the word 'complimentary' on the section where you select your service and replace it with 'must select service options below' or a similar wording More
Service was as expected, spent over $800 and within hours get a coupon for $25 off over $200. Last trip to slapp for us, service advisor should have offered coupon get a coupon for $25 off over $200. Last trip to slapp for us, service advisor should have offered coupon More
Great service, low pressure sales environment. They made a typically stressful event, smooth and pleasant. I would highly recommend using this company for buying a car a typically stressful event, smooth and pleasant. I would highly recommend using this company for buying a car More
Matt Slap has always been efficient, helpful, clean and polite. Even friendly. Nothing is a bother no matter what you ask or need. Never an attitude. For me since 1997 (white Outback wagon). RPS polite. Even friendly. Nothing is a bother no matter what you ask or need. Never an attitude. For me since 1997 (white Outback wagon). RPS More
Jenny is a true professional and even made good on her promise to follow up on the answers to my questions about the service that only the technician could answer. promise to follow up on the answers to my questions about the service that only the technician could answer. More