Ourisman Tri-State Subaru

Good service; I was kept up on what was being done and any unexpected findings. So there’s a twenty five word minimum o k any unexpected findings. So there’s a twenty five word minimum o k More

Quick, efficient and courteous service but only accepted one discount coupon. With the price for parts and service you think that they would honor any discount sent via mail or email. one discount coupon. With the price for parts and service you think that they would honor any discount sent via mail or email. More

As always, the service was thorough, professional, courteous and completed on time as promised. I would recommend Matt Slap Subaru to anyone. Very well done. courteous and completed on time as promised. I would recommend Matt Slap Subaru to anyone. Very well done. More

Prompt and courteous! Offering to finish service with a car wash! Subaru Forest had recall for bad tail gate. It was replaced and all systems good! car wash! Subaru Forest had recall for bad tail gate. It was replaced and all systems good! More

They emailed me a coupon for a synthetic full service oil change that clearly included tire rotation. Then they argued with me and made me pay an extra 20 dollars for tire rotation. So I paid 70 dollars for change that clearly included tire rotation. Then they argued with me and made me pay an extra 20 dollars for tire rotation. So I paid 70 dollars for an oil change. Then when I left the washer fluid light came on. They didn't even fill it. Very disappointing. More

Very friendly and attentive staff. Dealership was in a convenient location for me. Large selection of vehicles and colors available, but not always on the lot. convenient location for me. Large selection of vehicles and colors available, but not always on the lot. More

Great service and provided a loaner without asking. Only issue was when calling them to see if done, responder said they would call me when done. Since it had been almost 5 hours for a 3 hour repair estimat issue was when calling them to see if done, responder said they would call me when done. Since it had been almost 5 hours for a 3 hour repair estimate, I asked him to check. The person that came back on the phone said it was done and a message was left for me. No message on my phone. When picking up, I checked to confirm they had my correct number. Only comment here would have been maybe they could have said” let me check”. More

Took time to take care of me I use a chain they didn't rush me make sure I was free of any obstructions when I got the rental and I did a good job on taking care of my car I'm going here for years rush me make sure I was free of any obstructions when I got the rental and I did a good job on taking care of my car I'm going here for years More

I received a coupon the DAY after I had the car in. I lost 15%. I am not happy that no one said anything to me. Don’t your personnel talk with one another? Makes me want To go to another dealership. Pro lost 15%. I am not happy that no one said anything to me. Don’t your personnel talk with one another? Makes me want To go to another dealership. Probably why I just bought an Infinity. More

Everyone was great to deal with. We were able to drop off our car and pick it up on a timely manner. Being older the staff was very concerned for our comfort and welfare while waiting. our car and pick it up on a timely manner. Being older the staff was very concerned for our comfort and welfare while waiting. More