Ourisman Tri-State Subaru

Everyone was very friendly and helpful. They made the process go smoothly and as fast and efficient as they could. I was very happy with the service I received. process go smoothly and as fast and efficient as they could. I was very happy with the service I received. More

Everything checked It was on time and took 50 minutes to Everything checked It was on time and took 50 minutes to finish This time included a quick wash also I would ask loaner if it was more Everything checked It was on time and took 50 minutes to finish This time included a quick wash also I would ask loaner if it was more More

Staff greeted me promptly and got me scheduled for my oil change & tire rotation. Service and complimentary car wash done in under one hour. Very pleased. change & tire rotation. Service and complimentary car wash done in under one hour. Very pleased. More

Jack was great. Nice guy. Had the answer to my questions or found the answer for me. No high pressure sales tactics. Came in with a reasonable offer and they worked with me to make it happen. The same can b or found the answer for me. No high pressure sales tactics. Came in with a reasonable offer and they worked with me to make it happen. The same can be said about Greg. He was clear with the warranty info with no high pressure sales tactics. I would 100% come back to Matt Slap for my next Subaru purchase. The delivery specialist (sorry I forgot your name and can't find your card!) was also great! She explained the features of the car very well and set me up with a follow-up to check on the car. Overall, great experience! One suggestion, if you are young looking and looking at the WRX, demonstrate you are serious. I went in a couple months prior and they wouldn't let me test drive the car. I was a little annoyed but I get it. I came back because they had the car I wanted and were professional when they didn't let me test drive previously. More

Everyone was professional. Easy purchase. We would buy from them again. We give them five stars. No pressure. They stayed open late for us an were thoughtful. from them again. We give them five stars. No pressure. They stayed open late for us an were thoughtful. More

I want to take this opportunity to thank Laura for providing outstanding customer service. She was knowledgeable, incredibly helpful, and went the extra mile to make the purchase experience an easy an providing outstanding customer service. She was knowledgeable, incredibly helpful, and went the extra mile to make the purchase experience an easy and pleasant one. I highly recommend this dealership without exception. More

Matt Slap Subaru has a very supportive and knowledgeable staff and you know your car is in good hands when you drop it off. We wouldn’t go anywhere else. staff and you know your car is in good hands when you drop it off. We wouldn’t go anywhere else. More

They Definitely go the extra mile! Tim was very helpful. Customer service was top notch. Put me in a loaner right away. Made my life much easier. Customer service was top notch. Put me in a loaner right away. Made my life much easier. More

I have always loved bringing my car to Matt Slap for service. They are professional, courteous and responsive, and I never feel like I've been taken advantage of. I have recommended their services and service. They are professional, courteous and responsive, and I never feel like I've been taken advantage of. I have recommended their services and sales departments to friends and neighbors without hesitation. Recently, I took my car for service and was given a loaner and it was horrible. Driver's seat could not be raised and I could barely see over the steering wheel. So next time I need service and a loaner, I will request a more adjustable/ comfortable car. More

I took my car for oil change. They so friendly and quick. I took me only forty minutes and they even washed my car. Excellent service!! I took me only forty minutes and they even washed my car. Excellent service!! More