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Ourisman Tri-State Subaru
Newark, DE
692 Reviews
Matt Slap Subaru is where drivers from Delaware, Northern Maryland, Southern Pennsylvania and Southern New Jersey go for their next New or Used Subaru vehicle. Our selection of New Subaru Forester, Legacy, Outback, Impreza, XV Crosstrek and WRX models is outstanding. Whether you're starting your search for a vehicle or looking to take a test drive, our automotive experts are available to answer any questions you may have and assist in your search for the vehicle that best fits your needs and budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 692 reviews
July 23, 2021
Overall it was a great experience with good service! Even though it was busy, I was waited on within a minute or two of my arrival. My service agent, Stephanie, was friendly, courteous and helpful. She updat though it was busy, I was waited on within a minute or two of my arrival. My service agent, Stephanie, was friendly, courteous and helpful. She updated me as the work was being done. The customer waiting area was very clean and comfortable to wait in. I appreciated that. All the people I interacted with, while I was waiting, were very friendly. I was pleasantly surprised by the complimentary car wash that was offered. I highly recommend Matt Slap Subaru if your car needs servicing! More
by Riley Family
Employees Worked With
Stephanie Kergaravat
July 05, 2021
I have always had a good experience with Matt Slap whether it was to purchase or getting service. whether it was to purchase or getting service. More
by vccooper57
July 01, 2021
Dealership was very busy as usual. Everyone eas was pleasant and helpful. The only issue I had was my $5.00 coupon that I presented to the service desk was not applied to my bill. I feel petty even b pleasant and helpful. The only issue I had was my $5.00 coupon that I presented to the service desk was not applied to my bill. I feel petty even bringing this up since its not a big deal but it is bugging me . 😀 More
by howells9
Employees Worked With
June 30, 2021
Nick in the Service Department was courteous, helpful, and efficient. For the first time I took advantage of the complimentary ride home and then back to Subaru to pick up the car. All went smoothly. I and efficient. For the first time I took advantage of the complimentary ride home and then back to Subaru to pick up the car. All went smoothly. I really appreciate the fine service that Subaru consistently provides. More
by patty from nagasaki
Employees Worked With
June 28, 2021
Everyone was very helpful and friendly. I felt very well taken care of. The only downside to the dealership is the location. E Cleveland Avenue is a little scary because of difficulty getting in and out of taken care of. The only downside to the dealership is the location. E Cleveland Avenue is a little scary because of difficulty getting in and out of dealership. More
by kathyodo2
