Ourisman Tri-State Subaru

Mechanically excellent. Accommodating, friendly service reps, but communication between them and the mechanics needs improvement. Overall very satisfied with Service Department. reps, but communication between them and the mechanics needs improvement. Overall very satisfied with Service Department. More

The salesman, Jay Brown, at Matt Slap Subaru, did an excellent job. He did everything possible to make up for the shortage of inventory. He answered all my questions promptly and paid attention to what excellent job. He did everything possible to make up for the shortage of inventory. He answered all my questions promptly and paid attention to what I was looking for in a new car. When the car I was looking for was about to be assembled, he notified me in time for me to prepare. He made himself quickly available by phone or message. The deal included a good price for trading in my old car. At the time of delivery he was right there to explain how everything works. His cheerful demeanor and helpfulness made him very pleasant to work with. More

Who could ask for anything more. From the valet service to initializing the car service it’s all seamless. The representative have patience and professionalism. Before returning my car they reviewed the f to initializing the car service it’s all seamless. The representative have patience and professionalism. Before returning my car they reviewed the findings and what was needed. Well deserved rating. Keep up the good work and thanks. More

Very helpful in leasing a new car. I have purchased 3 Subaru vehicles at Matt Slap and always received good service. All employees have gone out of their way to help me Subaru vehicles at Matt Slap and always received good service. All employees have gone out of their way to help me More

I had a problem with the All Eye Sight function which controls BSD, RCTA, and other sensors. They were callibrated incorrectly by a body shop after a fender bumper repair. Ashley Hendrix not only expl controls BSD, RCTA, and other sensors. They were callibrated incorrectly by a body shop after a fender bumper repair. Ashley Hendrix not only explained the sensor system to me, but even entered the vehicle and showed me why it wasn't working properly. She went above and beyond and I truly appreciate her effort. More

Exceptionally professional and accomadating. Removed vanity plate in a rainstorm. vanity plate in a rainstorm. More

Needed an oil change. Was in and out within 40 minutes. Could not be more pleased. Could not be more pleased. More

they got me the car I wanted in a timely manner and the dealership was quite knowledgeable, friendly and professional. Even though there are at least 5 dealers closer to my home I would once again travel dealership was quite knowledgeable, friendly and professional. Even though there are at least 5 dealers closer to my home I would once again travel the extra distance to visit them to purchase. avehicle More

Courteous staff short wait comfortable environment job well done excellent well done excellent More

Customer since 1998, on 2nd Forester. At less than 50k,my 2008 is kept going in your capable hands. Remodel and added car wash good. 2008 is kept going in your capable hands. Remodel and added car wash good. More