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Ourisman Tri-State Subaru

Newark, DE

4.8
692 Reviews
Matt Slap Subaru is where drivers from Delaware, Northern Maryland, Southern Pennsylvania and Southern New Jersey go for their next New or Used Subaru vehicle. Our selection of New Subaru Forester, Legacy, Outback, Impreza, XV Crosstrek and WRX models is outstanding. Whether you're starting your search for a vehicle or looking to take a test drive, our automotive experts are available to answer any questions you may have and assist in your search for the vehicle that best fits your needs and budget.
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255 E Cleveland Ave

Newark, DE

19711

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Showing 692 reviews

January 06, 2022

I came in for an Express checkup for my car. My tire sensor indicated low pressure (which I could have filled) but I also noticed a cap on one of the tires was missing. I stopped in to get a new one. More

by MH
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Ourisman Tri-State Subaru responded

We are happy we could make your experience a positive one! We hope to be of service to you again!

January 06, 2022

This is our third Subaru Forester. All were purchased at Matt Slap Subaru. Our product specialist was Alyce Driesbach. She is a true professional. More

by Jake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyce Driesbach
Jan 06, 2022 -

Ourisman Tri-State Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

January 01, 2022

Dealership was very good. Car wash was well done. Car was repaired under warrenty replacing battery and completed when said lt would be done. More

by Buddysutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick V
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Ourisman Tri-State Subaru responded

Thank you for the great review!

January 01, 2022

This dealer provided a great experience from start to finish and communication was excellent. Would highly recommend and do business with again! More

by The_george_family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Ourisman Tri-State Subaru responded

Thank you for taking the time to share your 5-star review! We are so happy to hear we delivered such a great experience!

December 25, 2021

Laura was very -professional and patient with me. Able to answered all my inquires and requests timely. Through out the process of ordering the new vehicle to delivery, I was well informed. Gave me the More

by Ceolmorpiper
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Hart-Siano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siani P
Dec 25, 2021 -

Ceolmorpiper responded

Great place to shop for your Subaru!

December 24, 2021

Friendly and efficient personnel. Work completed quickly. Waiting area clean and comfortable with complimentary coffee or tea. More

by Camsimmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Ourisman Tri-State Subaru responded

Thank you for the positive feedback!

December 20, 2021

We were impressed with everyone we interacted with at Matt Slap Subaru. No high pressure or hard sell tactics, More

by Lar56
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gregory C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyce and Audry
Dec 21, 2021 -

Ourisman Tri-State Subaru responded

Thank you for the fantastic 5-star rating! Please let us know more about your visit so we can continue to meet your expectations!

December 18, 2021

They have always been courteous & honest with me. I would recommend them to anyone. My next vehicle will come from them as well. I know some of the prices can get a little on the high side but you get qualit More

by jbetch02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron J.
Dec 21, 2021 -

Ourisman Tri-State Subaru responded

Thank you for the fantastic 5-star rating! Please let us know more about your visit so we can continue to meet your expectations!

December 16, 2021

Everyone at this dealership is very professional, courteous and more than willing to do little extra things that I might request. Couldn't be happier with their service. More

by dbaylis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Ourisman Tri-State Subaru responded

Thank you for the outstanding feedback! We are glad you had a great experience in our dealership!

December 16, 2021

Very pleased with our experience! No pressure sales, super fast delivery! No haggling. I’d shop here again! Mark Fox was an excellent salesperson. More

by Localmtbguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Ourisman Tri-State Subaru responded

Thank you for the fantastic 5-star rating! Please let us know more about your visit so we can continue to meet your expectations!

Dec 21, 2021 -

Localmtbguy responded

Both my wife and I were able to come in for separate test drives with no pressure, easy trade-in appraisal process, dealer fees are quite reasonable, paperwork process was on point-took minutes to complete. They matched my current financing no issue. We could not have been more pleased with our experience.

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