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Ourisman Tri-State Subaru
Newark, DE
692 Reviews
Matt Slap Subaru is where drivers from Delaware, Northern Maryland, Southern Pennsylvania and Southern New Jersey go for their next New or Used Subaru vehicle. Our selection of New Subaru Forester, Legacy, Outback, Impreza, XV Crosstrek and WRX models is outstanding. Whether you're starting your search for a vehicle or looking to take a test drive, our automotive experts are available to answer any questions you may have and assist in your search for the vehicle that best fits your needs and budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 692 reviews
March 09, 2022
Service Department is generally easy to work with, thorough in their explanations and scheduling an appointment on one day’s notice was easy. thorough in their explanations and scheduling an appointment on one day’s notice was easy. More
by JoeB
Employees Worked With
Serena - 4 stars
March 07, 2022
We fervently bought a Used Impreza from Laura Hart-Siano, and we had another Excellent Experience. Six years ago we bought a new Legacy from her which our 1st Excellent Experience with Laura. Also, Chris Mon and we had another Excellent Experience. Six years ago we bought a new Legacy from her which our 1st Excellent Experience with Laura. Also, Chris Mongtelongo was very helpful with all of the Financing Details. If you go to Matt Slap Subaru you should ask for Laura. You won’t be disappointed! More
by Steve P.
March 02, 2022
Jay Brown (Matt Slap salesman) has kep in touch with me for I think a couple of years, never pushy but always listened & actually heard what I said & remembered, I finally ordered a new Outback & Jay kept for I think a couple of years, never pushy but always listened & actually heard what I said & remembered, I finally ordered a new Outback & Jay kept me informed about every step so delivery date was no surprise. Chris in finance was great & easy to work with & he presented us numerous options that could work for us. Tiffany gave the patient & kind help we needed in order to drive our new car home safely! I have even called her already for help. Jay gave us a tour of the dealership & what to expect when we service our car. We were given extra key rings, a t-shirt & encouraged to call anyone anytime with any question. Since we’ve picked up our car Jay has already called to check on how we are liking the car & if we have any questions. This is not a cliché but I am truly happy I made the choice to buy my new outback at Matt Slap Subaru, Without a doubt everyone has been terrific even before I made the purchase. Oh & one more thing... my husbands cell phone was out of charge & another kind person loaned us their charger. A super great group all around at Matt Slap!! Yes, I know I didn’t want advertising on my car but I will tell everyone about the great care & service we received at Matt Slap Subaru. Driving my new car is even better than I remembered when I drove my previous Outback. It handles very well, is a quiet smooth ride. And even though if I had the choice I would have picked a different leather color than the brown, the seats are much more comfortable than my previous leather interior & I’m really enjoying the ride!! More
by Jo
February 28, 2022
Service Dept is top shelf. All are courteous, knowledgable and helpful. Saved me $thousands when my CVT trans self destructed a few thousand miles out of warrantee and needed All are courteous, knowledgable and helpful. Saved me $thousands when my CVT trans self destructed a few thousand miles out of warrantee and needed replacement. More
by eddy o
Employees Worked With
Cecil....5 stars
February 19, 2022
This was our best experience ever in purchasing a car. Mark Fox is a great salesman and followed the rough on every detail. We could not be happier with the car or the process! We will be back to Matt Sla Mark Fox is a great salesman and followed the rough on every detail. We could not be happier with the car or the process! We will be back to Matt Slap Subaru for our next car. Thank you!! More
by jcarlnp
February 17, 2022
The sales team is wonderful - Mark Fox and Jay Brown. The dealership has an excellent reputation for sales and service. They are very ethical. When other dealers are gouging customers due to the inven The dealership has an excellent reputation for sales and service. They are very ethical. When other dealers are gouging customers due to the inventory shortage, they decided not to do that. Jay and Mark were flexible and kept me informed about available inventory. Explained the car features very well. Can't say enough good things about them. Thank you for all of your help. More
by KDFREDERICK
