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Ourisman Tri-State Subaru

Newark, DE

4.8
692 Reviews
Matt Slap Subaru is where drivers from Delaware, Northern Maryland, Southern Pennsylvania and Southern New Jersey go for their next New or Used Subaru vehicle. Our selection of New Subaru Forester, Legacy, Outback, Impreza, XV Crosstrek and WRX models is outstanding. Whether you're starting your search for a vehicle or looking to take a test drive, our automotive experts are available to answer any questions you may have and assist in your search for the vehicle that best fits your needs and budget.
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255 E Cleveland Ave

Newark, DE

19711

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Showing 692 reviews

April 08, 2022

Polite service representative’s, explain your service results. Nice, clean, and comfortable waiting area. Great service. More

by Hargod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Ourisman Tri-State Subaru responded

Hargod, thanks for the great review. Please let us know how we can achieve 5 stars in the future.

April 05, 2022

prompt service, all issues addressed and taken car of, all questions answered. I have always been well served by the people at subaru dealership. More

by papa bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Ourisman Tri-State Subaru responded

Thanks for the great 5 star review!

April 05, 2022

Took awhile to get the car but smooth sailing yesterday. A good experience with all involved staff More

by Mcdavis416
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Ourisman Tri-State Subaru responded

Thanks for the wonderful 5 star review! We're always happy to help.

April 03, 2022

My first time to take a car for service. Really great experience. Just think if it were free it would have really been super More

by anne.shriver23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle
Apr 07, 2022 -

Ourisman Tri-State Subaru responded

Thanks for the wonderful 5 star review! We're always happy to help.

April 02, 2022

My car was worked on and finished in a timely manner. Serena (sp) was the best part she was great!! More

by cas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serena
Apr 07, 2022 -

Ourisman Tri-State Subaru responded

Thanks for the wonderful 5 star review! We're always happy to help.

April 02, 2022

Great Experience! Fast friendly service. Nice clean waiting room. I will be back for sure, highly recommend this dealership. More

by ctautodetailingde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Ourisman Tri-State Subaru responded

Thanks for the wonderful 5 star review! We're always happy to help.

March 31, 2022

I have a long-term relationship with Matt Slap staff,both in sales and maintenance. I am comfortable purchasing cars there. For my current purchase I still need guidance with properly using some features th More

by Grace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Montelongo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christi Applegarth
Apr 07, 2022 -

Ourisman Tri-State Subaru responded

Thank you for the great 5 star review! We appreciate the support.

March 30, 2022

Waited 90 minutes for oil change and tire rotation. Was told I need anew battery so I have to come back. This will be #4!!! Waiting for call back. More

by ruthacmuller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Ourisman Tri-State Subaru responded

Ruth, we're sorry for the long wait. Thank you for coming to our dealerhip!

Mar 30, 2022 -

ruthacmuller responded

Thank you

March 29, 2022

We've used Matt Slap Subaru for 3 car purchases/leases, and we've always found everyone to be professional, warm, thorough, and fair. Shout-out especially to Colin Russell. More

by chrisc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Ourisman Tri-State Subaru responded

Thanks for the great 5 star review! We're always happy to help!

March 23, 2022

Personable, intelligent, fun, gets the customer what they want, quality and quantity, good listeners, explain well More

by Anita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael A. Donnelley, Larry Kidd
Mar 30, 2022 -

Ourisman Tri-State Subaru responded

Anita, thanks for the great 5 star review! We're always happy to help!

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