Ourisman Toyota 40
Edgewood, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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They made the process very easy, all I did everything online and there was no xx about pricing or rates. Very transparent and quick to respond. I highly recommend! online and there was no xx about pricing or rates. Very transparent and quick to respond. I highly recommend! More
The staff was pleasant, yet professional, and answered all my questions exceeding my expectations. I was impressed that my wait time was minimal while the service was performed. The wait area was clean an all my questions exceeding my expectations. I was impressed that my wait time was minimal while the service was performed. The wait area was clean and comfortable. More
Very professional and helpful. Very one form the sales team to management and financing were friendly and willing to answer any of my questions. Very one form the sales team to management and financing were friendly and willing to answer any of my questions. More
Excellent experience getting my car serviced. Chris was my advisor and was so knowledgeable and helpful! They also have it where you can track the progress online and approve or deny additional r Chris was my advisor and was so knowledgeable and helpful! They also have it where you can track the progress online and approve or deny additional recommended services by emailing and texting you a link. They also call you if you don’t do it online within a certain amount of time to go over everything and answer any questions. They also provided me with a ride back home and back (the location to be within 15 miles away from the dealer). 10/10 height recommend! More
Patrick worked very hard to find the truck that suited me best . He was a 10 of every phone call, always calling me back to let me know what was going on. In the future, I would have no problem dealing wi me best . He was a 10 of every phone call, always calling me back to let me know what was going on. In the future, I would have no problem dealing with Patrick and your dealership again very very pleased. More
Everyone is super nice and understanding. Very pleased with the services. Car wasn’t ready, got delivered for free Very pleased with the services. Car wasn’t ready, got delivered for free More
Just worked with Patrick and Dan. They did an amazing job getting me into my new vehicle. They did an amazing job getting me into my new vehicle. More
Ourisman Toyota has always done an excellent job with all my service needs. I recommend them for you Toyota's Maintenance. my service needs. I recommend them for you Toyota's Maintenance. More
Service told me wrong about pricing on the two flushes. They spilled brake fluid all over my car and promised me 45 min and it took 3 hours due the spill, when I originally went in there for just an oil ch They spilled brake fluid all over my car and promised me 45 min and it took 3 hours due the spill, when I originally went in there for just an oil change. I was told this special is authorized and put on by Toyota and that once the sale ends the end of the month, it will not be offered again. Then I am told after waiting a total of 4 hours that I need to take my car to the car wash to get any access brake fluid off. Car wash was closed due to it raining. Then I got home and wedged between my hood and windshield is the brake fluid reservoir cover, scratching my paint. They literally slammed the hood closed without putting it back in place and now I have marks and the rubber seal is twisted and loose. This is a new vehicle. This has been so stressful and I question the integrity of the service I received. More
The team did a great job, gave me a fair trade in and the exact model suv I was looking for! exact model suv I was looking for! More