Ourisman Toyota 40
Edgewood, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I stopped in the dealership on my way home from work. I researched the Toyota FJ over the past 2 weeks and liked one in Thompson's inventory so I decided to stop in and have a look in person. After only 2 researched the Toyota FJ over the past 2 weeks and liked one in Thompson's inventory so I decided to stop in and have a look in person. After only 2 minutes in the show room Bill approached me and gave me a hands on tour of the vehicle. Within 30 minutes I was test driving an FJ. He was very friendly and personable. At no point did I feel pressured to buy or look at a vehicle I didn't want to. We even picked my dog up from daycare to see how he liked it. Also, instead of having the dog outside in my hot car Bill and the manager allowed me to bring him in to the showroom for the remainder of the buying process. From the time I walked in the showroom until I traded my car in and drove away with my new FJ was less than 3 hours. Great service! More
I have given this rating because of the excellent customer service and attention, quick and thorough follow through with transaction, and willingness to make sure customer felt he was fairly treated. customer service and attention, quick and thorough follow through with transaction, and willingness to make sure customer felt he was fairly treated. More
Great experience as always. Salesperson was well informed on the vehicle. Happy with purchase. We are a repeat customer because of the great service that we receive. informed on the vehicle. Happy with purchase. We are a repeat customer because of the great service that we receive. More
I had a great experience buying my new Toyota Tacoma from Thompson. In fact, I am a repeat truck buyer from this dealership. Texas Greg Ott was a super-friendly salesman who was informative but did not hig Thompson. In fact, I am a repeat truck buyer from this dealership. Texas Greg Ott was a super-friendly salesman who was informative but did not high-pressure me in any way. He answered all my questions clearly during the buying process and kept the whole process moving smoothly. It was a pleasure working with Greg! More
Very happy, John went over and above. Thank you for helping me in my special circumstances. I will be recommending you to my friends. Thanks again. helping me in my special circumstances. I will be recommending you to my friends. Thanks again. More
Thompson Toyota is one if the finest Dealerships that I have seen in many years of car buying. Jon Reiner is by far the BEST in the business to ensure 110% Customer Satisfaction . His Customer Service have seen in many years of car buying. Jon Reiner is by far the BEST in the business to ensure 110% Customer Satisfaction . His Customer Service skills are exceed any other salesman that I have purchased from. Will definitely take all my future business and friend/family referrals to Jon Reiner More
The sales staff was top notch, making this purchase a wonderful experience. Jon Reiner was very knowledgable, and went to great lengths to assure our satisfaction. Ron Filling, Tom McGeachy, and Jon real wonderful experience. Jon Reiner was very knowledgable, and went to great lengths to assure our satisfaction. Ron Filling, Tom McGeachy, and Jon really impressed us with their attentiveness and professional approach. The Finance experience was great, Melissa took the time to explain all of our options, and was very efficient. We had shopped around quite a bit, and nobody even came close to the level of service provided at Thompson Toyota. I would recommend them to anyone, and will certainly look to them for all of my future sales and service needs. More
I've been using Thompson Toyota to service my vehicles for the past 14 years and I've never had a bad experience. My vehicle has always been completed on time, the work performed has been exceptional and for the past 14 years and I've never had a bad experience. My vehicle has always been completed on time, the work performed has been exceptional and the staff is very knowledgeable and very friendly. They always take the time to explain in detail everything that was completed on each visit. This type of service keeps me coming back and I certainly recommend Thompson service as well as sales to all of my friends. GREAT JOB Thompson Service Department More
I stopped by today to have an oil change and tire rotation on my '11 Camry and Aaron was able to help me find what I needed. He also helped me use my save points and informed me that I could also ge rotation on my '11 Camry and Aaron was able to help me find what I needed. He also helped me use my save points and informed me that I could also get points be making my next appointment online. More