Ourisman Toyota 40

Recently, my 2005 Toyota Corolla was rear-ended in a parking lot. Though the vehicle was not assessed as a total loss, damage to the vehicle was extensive and I didn’t feel comfortable driving it any l parking lot. Though the vehicle was not assessed as a total loss, damage to the vehicle was extensive and I didn’t feel comfortable driving it any longer. I was very pleased with the Toyota Corolla so I figured I would purchase the vehicle again. While the 2005 Corolla was being repaired at the Thompson Collision Center, I began a correspondence with Matt Filling. I had always done business with Thompson’s service department (Bill Cole, Brandon Scott and Mike Kimmel) and was pleased with the work so approaching someone in the sales department was comfortable and familiar. Matt Filling impressed me by giving me an honest and fair trade-in value (considering diminished value due to the accident) in writing (email) while the 2005 Corolla was still being repaired. Matt also matched the Jerry’s Toyota price on a 2013 Corolla LE (lowest in the area) enabling me to purchase before my trade-in was fully repaired. I came in on a Saturday and had an excellent experience with “Texas” Greg Ott during the test drive and paperwork processing. I was able to ditch my rental car, trade in my ’05 Corolla and drive away in a new 2013 Toyota Corolla. I would certainly recommend Thompson’s Toyota and will continue to do business with them. More

Chuck was very understanding of the requirements and gave a great price. My new car had a problem but they were very prompt and got it switched with another car of same specs immediately. Overall the entire a great price. My new car had a problem but they were very prompt and got it switched with another car of same specs immediately. Overall the entire experience was great and recommend this dealership. More

It was very professional and I got a good price. I will certainly use Kevin or recommend him the next time someone is looking for a car. certainly use Kevin or recommend him the next time someone is looking for a car. More

I ended up at Thompson Toyota after being thoroughly annoyed by my local dealer (in Pennsylvania). My local dealer was unwilling to make any effort to negotiate a reasonable deal on my trade-in for a n annoyed by my local dealer (in Pennsylvania). My local dealer was unwilling to make any effort to negotiate a reasonable deal on my trade-in for a new Highlander. I called Thompson, and they gave me the deal I was looking for right over the phone. I did all the negotiating/sale through Tom McGeachy, who was extremely friendly, responsive, and living on the modern world (he scanned and texted to me the new vehicle's sticker so I could verify the options, rather than faxing it). Tom was able to locate the vehicle I wanted and get it to their lot within a couple of days. When I arrived at the dealership to pick up my new car, I worked with Kevin Walker. He was fantastic - friendly, efficient, and professional. I was in and out in about 30 minutes - amazing! Next time I buy a Toyota, I will again make the 2-hr drive to Thompson. Their honesty and utter lack of b.s. have made me a loyal customer. THANK YOU, THOMPSON! More

I bought my first vehicle from this dealer three years ago and recently purchased a second. Since then I have had all my service work done on that vehicle as well as two other vehicles I own. I have been ago and recently purchased a second. Since then I have had all my service work done on that vehicle as well as two other vehicles I own. I have been very satisfied with the sales, service and quality of work done. Thompson has a comfortable, small business feel to their dealership and at the same time have all the tools and personnel to do the job right. If and when any issues have arisen they have always been dealt with to my complete satisfaction. More

It was a very enjoyable experience from the time I walked into the dealership and from when I recieved the delivery of my new truck. Well done by everyone that I had to deal with! (Fred Anderson,DeeJay Johns into the dealership and from when I recieved the delivery of my new truck. Well done by everyone that I had to deal with! (Fred Anderson,DeeJay Johnson,Tom McGeachy,Chad Votta) Thank You all for your help! I will highly recommend your dealership to everyone that I know. More

i wasn't planning on gettimg a new car, but Manny made it very easy. so far i'm loving my new car. i wish i had done it sooner. very easy. so far i'm loving my new car. i wish i had done it sooner. More

I didn't even have plans or the money to purchase a new vehicle but after one conversation with Texas Greg I was sold, Greg will do everything in his power to help you get the vehicle you want vehicle but after one conversation with Texas Greg I was sold, Greg will do everything in his power to help you get the vehicle you want More

My buying experience at Thompson was extremely satisfying. My salesman (Manny Reyes) could not have been more accommodating. Until this purchase, I was a loyal customer of another Toyota dealers satisfying. My salesman (Manny Reyes) could not have been more accommodating. Until this purchase, I was a loyal customer of another Toyota dealership in Harford County. Manny Reyes and Thompson Toyota exceeded my expectations and my experiences at the other dealership in every way!! I told Manny what I was looking for and, while he did not have the car on his lot, he was able to find the car I wanted at another dealership. I was very impressed with that!!! Also, he listened to my pricing request and gave me a great deal!!! He beat the Carmax trade-in offer by $1,000!!!! I will definitely return to Thompson. Manny Reyes is an asset to your company. Thanks, --Bill DePaola More

We recently bought a new car from Thompson Toyota Scion, the first time we have dealt with this dealership. Buying a car can often be a daunting experience, but DeeJay Johnson, our sales consultant, went ou the first time we have dealt with this dealership. Buying a car can often be a daunting experience, but DeeJay Johnson, our sales consultant, went out of her way to make it straightforward and enjoyable. She worked with her sales manager to provide us with a very competitive quote. Although the specific car we wanted was not on the lot, DeeJay arranged to have it delivered later that day. She also made the paperwork as painless as possible. In addition, the dealership arranged better financing terms than we had anticipated. Finally, we appreciated the opportunity to meet the staff of the service department to discuss the schedule of vehicle inspections and maintenance. We have no hesitation giving Thompson an overall rating of 5. More