Ourisman Toyota 40
Edgewood, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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When I first talked to Jon and told him that I was interested in a RAV4 He said that he had one and brought it around for me to see. He told me that it was a 2011 which is what I was looking for. I interested in a RAV4 He said that he had one and brought it around for me to see. He told me that it was a 2011 which is what I was looking for. I will admit when I came to look at it again the next day I failed to ask him again if this was a 2011 model. While I was signing all the papers it was never mentioned to me that this was Rav4 2009. I signed everything and when I went to Chris Edwards for financing, he said this was a good deal for a 2009. At that point I just felt that I had been mislead. Since I had signed everything, I took the Rav4 home and will live with it for awhile. My mistake was in not questioning the year again with Jon. I will live with that mistake More
Tim has been "my guy" since I purchased my Prius @ Jones five years ago. When he left Jones, I was extremely unhappy. I am thrilled to follow Tim to Thompson. Prius @ Jones five years ago. When he left Jones, I was extremely unhappy. I am thrilled to follow Tim to Thompson. More
This is my third new vehicle in the past year and a half from this dealership and through these two gentlemen, Will Murphy and Tom McGeachy. Once again I was very pleased with how I was treated both in the from this dealership and through these two gentlemen, Will Murphy and Tom McGeachy. Once again I was very pleased with how I was treated both in the sales and delivery process. They have come to know my particular automotive requirements and strive in every way to meet those needs and expectations as completely as possible. They both continue to be a pleasure to work with and, above all, have been honest and straightforward in all their dealings with me. Again, I would highly recommend this dealership! More
Very positive experience. Mark was great, and I felt very much at ease with him. I felt he was "on the level", and I was able to trust him. Good job. Love the car - so far, only 200 miles on it. very much at ease with him. I felt he was "on the level", and I was able to trust him. Good job. Love the car - so far, only 200 miles on it. More
I have taken my vehicle to Thompson Toyota numerous times I have taken my vehicle to Thompson Toyota numerous times to be serviced and have always had a pleasant experience. The staff are very courteous,hel I have taken my vehicle to Thompson Toyota numerous times to be serviced and have always had a pleasant experience. The staff are very courteous,helpful, and friendly. If I had questions, they always took the time to explain in detail. My car has always been ready when expected and I am happy with the work. I would definately recommend the service department to friends and family. On several occasions I have dealt with Tom Wunderer who was always friendly, fair, and very helpful. My last experience which was yesterday July 9, 2012, I also had the pleasure of dealing with Bill Cole. I was very happy with his customer service. He explained the problems with my vehicle in detail and was very friendly and courteous. Both gentlemen were great to work with. All my experiences with Thompson Toyota have been very good. Keep up the good work. More
Bill was great to work with. He worked very hard to make sure we oly got what we needed and got the best price. I would absolutely recommend bill and Thompson. sure we oly got what we needed and got the best price. I would absolutely recommend bill and Thompson. More
I was looking for a nice vehicle that I would love . I was looking at their web site and found a mini van . Wasn't sure if that was what I wanted but Deejay Johnson email me rite back anwser every questio was looking at their web site and found a mini van . Wasn't sure if that was what I wanted but Deejay Johnson email me rite back anwser every question I had. Deejay really worked with me with every step . She want out of her way to keep me and my family comfortable. More
Kevin was wonderful, knowledgeable and professional. We didnt have to wait a long time. It was a very fast and smooth transaction. I am very satisfied. It was a great experience. Thank you Kevin! didnt have to wait a long time. It was a very fast and smooth transaction. I am very satisfied. It was a great experience. Thank you Kevin! More