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Ourisman Toyota 40
Edgewood, MD
455 Reviews
Ourisman Toyota 40 is here to serve you! We offer New, Used, & Factory Certified vehicles. We have an excellent selection for all budgets. We also offer a full parts & service department that has factory certified staff
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 455 reviews
December 21, 2024
Kaitlyn was easy to work with and responsive to my inquiries. She was attentive to our needs without being overbearing. I would recommend Kaitlyn to family and friends. inquiries. She was attentive to our needs without being overbearing. I would recommend Kaitlyn to family and friends. More
by Wong5
Employees Worked With
December 12, 2024
Patrick was friendly, attentive, and efficient. Communication was great and he certainly learns his audience quickly. That's a big plus. Even though it was a busy day and the final transaction took Communication was great and he certainly learns his audience quickly. That's a big plus. Even though it was a busy day and the final transaction took longer than expected, it was my best dealership sales experience in quite a while. More
by Mes3605
December 10, 2024
Been purchasing cars from these guys FOREVER! !! Kevin is always on his game.. kind compassionate and a good listener.. they are a pleasure to do business with !! Need a new vehicle.. go see my g !! Kevin is always on his game.. kind compassionate and a good listener.. they are a pleasure to do business with !! Need a new vehicle.. go see my guy Kevin!!! More
by Barb
December 10, 2024
Patrick was great, very patient and understanding, I accompany family members whenever one of us in the market to buy a vehicle so I've been to several dealerships in Maryland and Virginia over the ye accompany family members whenever one of us in the market to buy a vehicle so I've been to several dealerships in Maryland and Virginia over the years.Patrick is most patient and helpful salesperson I have met at a dealership More
by vsamaroo
Employees Worked With
December 05, 2024
Excellent service. Salesman Dave Littlepage; Manager Ron Jackson and financial Officer Onyebuchi U Okezte are very professional; very helpful and pleasant to work with Salesman Dave Littlepage; Manager Ron Jackson and financial Officer Onyebuchi U Okezte are very professional; very helpful and pleasant to work with us customers. More
by tuanthanhphan363
December 04, 2024
Overcharging for services is the first part. The second part is their sales or slacking. They should at least have had someone to offer me the extended Toyota care since it expires on 5 Decembe The second part is their sales or slacking. They should at least have had someone to offer me the extended Toyota care since it expires on 5 December. But I guess that’s not important to them They’re not personable This is my second Toyota that I have bought from that dealership and I won’t be buying another three service advisors were sitting there and the only one that said anything was the one who was dealing with a customer the other two weren’t, but that’s OK just leave a customer sitting in the lobby without offering assistance More
by jstern0305
December 04, 2024
Tax, Ron, finance guy, general manager! It all starts from general and poop rolls down hill. Bought on 11/5, found “mistakes in paperwork we had to waste out Saturday 11:9 driving 2hrs one It all starts from general and poop rolls down hill. Bought on 11/5, found “mistakes in paperwork we had to waste out Saturday 11:9 driving 2hrs one way to fix the dealership mistakes. To find in corrections the mistakes had moved. So 3rd paperwork the mistakes had move again. When ask Ron about these his reply dmv will pay you anything that’s over paid, no explanation on why charges went up when price of car and taxes went down. Bunch of dishonest people in this dealership. Don’t waste your time nor money here. That’s what they are best at wasting your time and stealing your money! Be smart and buy elsewhere!! More
by Amor
December 01, 2024
Great experience buying a new truck. Staff was friendly and understood my needs. Thank you Staff was friendly and understood my needs. Thank you More
by Tcalabrese
Employees Worked With
November 30, 2024
Ethan was awesome! (Five stars for Ethan!!!) His portion of the deal was extremely smooth and hassle-free. With that being said, once in the finance department, I was o (Five stars for Ethan!!!) His portion of the deal was extremely smooth and hassle-free. With that being said, once in the finance department, I was offered extra packages and protections to which I refused. After refusing multiple times, a second man "Finance Manager" was tagged in and began the same speel. I refused a second time. At this point it had been 4 hours of being at the dealer. I was tired and had places to be. I had been kept waiting multiple times in between the onslaught of fast talkers. At one point Ethan popped his head in and asked if everything was alright because I had been left alone waiting and this process was taking an extremely long time. I told him "I don't know how else to say no to them". Fast forward, much to my chagrin, I agreed to a couple extra packages just to get out of there. I deeply regret that decision now but I guess lesson learned on my part. The finance people are "nice" but very pushy. Don't let them pressure you into unnecessary add-ons. More
by m.ryan92193
Employees Worked With
Ethan Jancius
November 26, 2024
Everyone was nice, and easy to work with. They made the process smooth and easy to understand. And they worked with me to help me get a great deal. They made the process smooth and easy to understand. And they worked with me to help me get a great deal. More
by Khrys
