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Ourisman Toyota 40

Edgewood, MD

4.7
465 Reviews
Ourisman Toyota 40 is here to serve you! We offer New, Used, & Factory Certified vehicles. We have an excellent selection for all budgets. We also offer a full parts & service department that has factory certified staff
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1101 Business Center Way

Edgewood, MD

21040

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Showing 465 reviews

January 19, 2025

I cannot recommend Patrick highly enough! From the moment I walked into the dealership, he made me feel like a valued customer. His personalized approach set him apart; he took the time to tr More

by mike.owens325
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Kopalchick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Ourisman Toyota 40 responded

Thank you so much for sharing such a thoughtful and detailed review. It’s clear that Patrick's personalized approach, transparency, and dedication to making the process enjoyable really stood out to you. We’ll be sure to pass along your kind words to him. We’re lucky to have someone like Patrick on our team! Best of luck with your new vehicle, and thanks for choosing us Ron Jackson xxM

January 15, 2025

Mr. Derrick Cartwright was a pleasure to work with. He is very professional and kind. He helped me find a rare vehicle that I put a deposit on. However due to my timeline I had to cancel the reservation and More

by Kassrao
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Derrick Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Ourisman Toyota 40 responded

We truly appreciate your kind words about. Its good to hear that he handled your situation with professionalism and care. We completely understand your decision to go with another dealership due to your timeline, and we’re glad Derrick was able to assist in the refund process smoothly. We look forward to working with you again in the future, and we’re confident Derrick will continue to exceed your expectations. Thanks again for your recommendation:) Ron Jackson xxM

January 09, 2025

Patrick was very helpful and knowledgeable. He helped get me into a reliable suv. And the dealership itself has amazing people working who provide excellent customer service also More

by schultzstephanie91
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Kopalchick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Ourisman Toyota 40 responded

Thank you for the kind review. We are happy to hear Patrick was able to get you setup with a reliable SUV!

January 08, 2025

We had a surprisingly pleasant buying experience. No pressure tactics or questions designed to maximize dealer leverage. Good price on car in stock. Only disappointing aspect was lack of knowledge More

by crouch-crate-gem
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hope E
Jan 09, 2025 -

Ourisman Toyota 40 responded

Thank you for the feedback! We strive to make every customer interaction enjoyable and straightforward. We sincerely apologize for the gap in knowledge regarding the RAV4 Prime and its unique features. As EV technology evolves at a rapid pace, we recognize the importance of being well versed in these advanced systems to better educate our customers. Your comments are invaluable and will be shared with our team to enhance training and ensure our staff can guide buyers through the features of plug-in hybrid and electric vehicles. Thank you again for bringing this to our attention, and we hope you're enjoying your new RAV4 Prime! If you have any further questions or need assistance understanding its modes, please don't hesitate to reach out to me at rjackson@outiosmancars.com Ron Jackson

January 06, 2025

Oursman Toyota 40 performance was efficient. . Don Ward, advisor, was most informative, helpful, and very attentive. More

by tom.5841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Ward
Jan 08, 2025 -

Ourisman Toyota 40 responded

Thank you for your kind words, I'll be sure to pass this on to Don!

January 03, 2025

I always have my car serviced at Ourisman Toyota 40. I have been going there for more than 10 years. Their customer service representatives, automotive technicians, quality of work, and prices are all f More

by Service Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Ward
Jan 08, 2025 -

Ourisman Toyota 40 responded

We are happy to hear you have been a loyal customer for a decade! Keep coming back, we are always delighted to assist with your vehicle service needs.

January 01, 2025

Ethical, honest, knowledgeable staff, who care for the client and go out of their way to meet the clients needs. Nothing bad to say about my experience buying a car here. More

by Bryce B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Cahill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob and Kelsie
Jan 02, 2025 -

Ourisman Toyota 40 responded

Thank you, we truly appreciate your business and taking the time to leave us feedback!

December 28, 2024

Friendly service and professional Service person tried his best to get me out before 9 to get to a doctor appointment More

by Stephen307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ward
Dec 30, 2024 -

Ourisman Toyota 40 responded

Thank you for taking the time to leave feedback. I'm happy to hear we were able to meet your expectations!

December 28, 2024

The saleswoman, Kelsey, was the best we've ever worked with. She asked what we needed and offered a bunch of alternatives. She even had people stay late at the dealership to get us our car to us to meet o More

by steve
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kelsey Pike five stars
Dec 30, 2024 -

Ourisman Toyota 40 responded

We are happy to hear Kelsey was the best! From our entire Ourisman team, congratulations on your new vehicle.

December 27, 2024

iDerrick Cartwright and team were amazing best experience I have had purchasing a vehicle. Extremely professional and super friendly. More

by Jmvnj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Cartwright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Ourisman Toyota 40 responded

We are elated to hear you had such an amazing experience. Enjoy your new vehicle and have a Happy New Year!

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