Ourisman Subaru of Waldorf

One of the worst customer service buying experiences I've ever had. Two months after purchase I still have not received my plates and parts that I was told would be two weeks at max. Upon reaching out time a ever had. Two months after purchase I still have not received my plates and parts that I was told would be two weeks at max. Upon reaching out time and time again, no response from anyone. Multiple messages left to multiple managers and no response. I would not buy from them again considering the hassle it has been to get them to come through with anything on their part of the deal. More

My wife and I want to express our sincere appreciation for the extremely professional and courteous staff. Amanda Sisk and Angelo and financial consultant Mr Brown made this purchase A most pleasant expe for the extremely professional and courteous staff. Amanda Sisk and Angelo and financial consultant Mr Brown made this purchase A most pleasant experience. Thank you all. More

Hard to do better than darn near perfect Amanda and Michael and Misha and the Ourisman Subaru team made this one of the most pleasant car buying experiences I've ever had. I really need to d Amanda and Michael and Misha and the Ourisman Subaru team made this one of the most pleasant car buying experiences I've ever had. I really need to do a shout out to Michael and how he almost intuitively got to knowing what would work for us. He is the singular reason we were able to get to yes so quickly. I'm very happy to be part of the Ourisman Subaru family. More

Honest dealer with excellent pricing If I could give higher than 5 stars, I would. Nick Smith provided me with excellent customer service. He was very easy to deal with, honest, and profe If I could give higher than 5 stars, I would. Nick Smith provided me with excellent customer service. He was very easy to deal with, honest, and professional. If you are looking for an honest dealer and excellent pricing, I strongly recommend Ourisman Subaru of Waldorf! More

Best car dealership experience we have ever had. The staff worked allday with us to get us what we needed. We wanted to get a lower payment and they would not stop until we did. We ended up trading in o staff worked allday with us to get us what we needed. We wanted to get a lower payment and they would not stop until we did. We ended up trading in our subaru and eventually going over to VW. Both managers worked hand in hand to make sure we were taken care of. At the end of the day they were not looking to try and get the sale. But to take care of a family. Amazing and thank you More

Pleased with our purchase We are so happy our new car purchase and extremely grateful to Lamarr and Zac for their patience and professionalism. It was a lovely contrast to othe We are so happy our new car purchase and extremely grateful to Lamarr and Zac for their patience and professionalism. It was a lovely contrast to other dealerships. We were pleased to meet the Service and Parts team as well, and despite the distance, will make every effort to use their services as needed. Our intention is to keep this car forever and will be looking for an additional vehicle for our grandson in a few years. Good Luck in your new building and thank you again. More

Excellent Car Buying Experience Both my husband and I enjoyed doing business here. We felt no pressure and didn't feel rushed, but rather they listened to what our needs were and wer Both my husband and I enjoyed doing business here. We felt no pressure and didn't feel rushed, but rather they listened to what our needs were and weren't pushy at all. Mario was extremely knowledge about his product line, which impressed me greatly. We had been to a few other dealerships and this was definitely not the case. From start to finish, the process was quick and painless. Everyone from Mario, Amanda and Dave in finance was professional, communicated clearly and was a pleasure to deal with. We left Ourisman with a great deal on our new Outback and couldn't be happier with our new car. I would not hesitate to go back here again because of the excellent customer service we received. Well done, Ourisman!! More

Great Experience Ourisman Subaru of Waldorf took exceptional care of us with the purchase of our new vehicle. Everyone from Angelo, Amanda, and Zackary in finance too Ourisman Subaru of Waldorf took exceptional care of us with the purchase of our new vehicle. Everyone from Angelo, Amanda, and Zackary in finance took great care and time with us. Ourisman will be our new home for everything Subaru. More

Awesome Online/In Person Vehicle Purchase I am thoroughly pleased with Amanda and Moe in the purchase of my new truck. After searching online for a vehicle, I was able to come to an agreement I am thoroughly pleased with Amanda and Moe in the purchase of my new truck. After searching online for a vehicle, I was able to come to an agreement online and was able to be in and out of the dealership in less than an hour. All the folks involved in the process were very pleasant and professional in their responses and dealings. Vehicle was in excellent shape, clean, washed, and waiting for me to drive off. I have never had such an easy, enjoyable car buying experience ever. Amanda was a pleasure to work with online and she even made time to stop by and introduce herself to me towards the end of the process. Moe was ready for my arrival and did not waste time in getting me in and out (and no I did not feel rushed). No pressure and a beautiful truck to drive home. There have been no issues with my new/used truck. More

Bought a used 2012 Outback I purchased a used 2012 Outback from this dealer. I had done my homework and knew the car I was interested in. I worked with Byron and Amanda n the I purchased a used 2012 Outback from this dealer. I had done my homework and knew the car I was interested in. I worked with Byron and Amanda n the sales side. I was in and out of the place in two hours. Once I was home, I realized there was an issue with the stereo. The front two passenger speakers were not working right. I called them and did not get a straight answer on if they would fix it. After a couple of attempts, I gave up. Later I posted a review on this site and to my surprise, the service director, Lisa contacted me. They wanted an opportunity to fix the problem. I'm not sure what happened to my previous request, but I'm happy they were concerned with my satisfaction. Maybe it was a fluke, but I'm not giving them the benefit of the doubt. I still highly recommend the sale man Byron. He was very knowledgeable and was able to answer all my questions. John More