Ourisman Subaru Waldorf

These people are dishonorable!! We were whipped around by this ealrrship. They acted like they could get us a car, but the day it was supposed to come in, well alll of a sudden, ou We were whipped around by this ealrrship. They acted like they could get us a car, but the day it was supposed to come in, well alll of a sudden, our salesman was "off for the day" and for manager, etc. we could only get a voicemail and no one returned calls or voicemail!! Bad form!! We never talked to anyone there-- If they had told us the truth, it wouldn't have been such a disaster. I would never go to this place again-- Subaru needs to know this. More

OutStanding Service from George Constantino Subaru Waldorf I came here after looking around for a crosstrek for awhile I originally rang up on the phone and spoke with George Constantino from th Subaru Waldorf I came here after looking around for a crosstrek for awhile I originally rang up on the phone and spoke with George Constantino from the get go he did not beat around the bush and got me exactly what I needed to know and once we got over info and got to the hard numbers gave me the best price possible no need to go around asking around he nailed it straight away and was there from start to finish when I went up to look at it and pick keys up. Service is excellent, prices are unbeatable best around and if they aren't George will definetly find a way to get it done overall I was extremely satisfied with my purchase and experience been to a few different places but Waldorf Subaru definetly nailed it for me. More

Loving my New Vehicle! I gave the five star off the strength off of the strength of Mr. Whitaker's character. He walked me through the process of buying the car. He helped m I gave the five star off the strength off of the strength of Mr. Whitaker's character. He walked me through the process of buying the car. He helped me with setting up the technology in the car. He also was kind enough to follow up with me to make sure everything was going well with the car after 30 days. That sort of dedication to the customer service process instead of the sale is very rare and I appreciate it. More

very nice experience purchasing a new car After talking to Robert Dent on the Phone, we decided that we needed to talk to him about a purchase. He was very kind, very helpful, and not at all After talking to Robert Dent on the Phone, we decided that we needed to talk to him about a purchase. He was very kind, very helpful, and not at all pushie. More

Service didn't complete all tasks I brought my 2016 GTI in on 19 September, 2016 for its 10,000 service. I made the appointment online on the 18th and specified and I quote, "10,000 M I brought my 2016 GTI in on 19 September, 2016 for its 10,000 service. I made the appointment online on the 18th and specified and I quote, "10,000 Mile Service". I arrived at the dealership early for a 2:30pm appointment and they took it in almost as soon as I got there. I was thinking, "This is going to be good service". I thought too soon. When I got home, I looked over the invoice. The service writer put in Service Xpress? This was not a Service Xpress. I made an appointment for a specified service and wasn't completed. Tires weren't rotated, and fluids weren't topped off because my windshield washer reservoir wasn't full. Never again will this dealership get my business. You want good service? Go to Pohanka VW in Capitol Heights. That dealership is much larger, cleaner, and not cluttered like Waldorf VW and their staff is remarkable and customer oriented. Pohanka VW has that typical European Dealership appearance. More

Love our 2017 Subaru Outback This is our first Subaru, have had multiple Honda's previous. Tara Proctor was our sales consultant. We had to order our car and she kept us abreast o This is our first Subaru, have had multiple Honda's previous. Tara Proctor was our sales consultant. We had to order our car and she kept us abreast of time of arrival both with emails and phone calls. She contacted us when it did arrive and set up an appointment to pick up. She explained everything to us about the car and when we had questions took the time to thoroughly explain so we understood. She definitely knows everything about the car! What an asset! We would not hesitate purchasing another car from Tara or this dealership. More

Best experience ever First time buying new...Aj Cuffee was very patient & understanding to my lack of knowledge of the car buying process. ....I had originally come from a First time buying new...Aj Cuffee was very patient & understanding to my lack of knowledge of the car buying process. ....I had originally come from a dealership where "pressure" was the sale tactic....Waldof Mazda treated me like family.....made the experience comfortable....took their time & explained everything honestly....can't wait to buy again!!! More

Great Customer Service Great service on my vehicle. Worked with Brittnee Fowler. Very professional. Kept me informed of progress during service. Will definitely call her aga Great service on my vehicle. Worked with Brittnee Fowler. Very professional. Kept me informed of progress during service. Will definitely call her again. Great job Ms. Fowler. More

Best Dealership I Have Ever Been To George is a awesome sales consultant his knowledge of the Subaru brand and goes the extra mile to fully explain every function of the vehicle, best ca George is a awesome sales consultant his knowledge of the Subaru brand and goes the extra mile to fully explain every function of the vehicle, best car buying experience I have ever had. The management and other staff members that I talk to Tara, Richard, Taylor and Marvir were very courteous. If I had to sum up the dealership in one word it would be integrity. More

A Salesman That Listened It was by far the best car buying experience we have had in years. In comparison to the other salesman we have met, he was truly one of the best. You It was by far the best car buying experience we have had in years. In comparison to the other salesman we have met, he was truly one of the best. You didn't rush us, he listened to what we wanted and treated us like family. We couldn't have asked for a better consultant. More