Ourisman Subaru VW of Waldorf
Waldorf, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 142 reviews
One of the worst customer service buying experiences I've ever had. Two months after purchase I still have not received my plates and parts that I was told would be two weeks at max. Upon reaching out time a ever had. Two months after purchase I still have not received my plates and parts that I was told would be two weeks at max. Upon reaching out time and time again, no response from anyone. Multiple messages left to multiple managers and no response. I would not buy from them again considering the hassle it has been to get them to come through with anything on their part of the deal. More
Smoothest car experience ever!!! Worked with Brett and the team on buying a new Passat. From talking on the phone to going to the dealership, you knew they cared about your experienc Worked with Brett and the team on buying a new Passat. From talking on the phone to going to the dealership, you knew they cared about your experience rather than just selling you the car. The process was very smooth. I will only buy from this dealership moving forward. More
My wife and I want to express our sincere appreciation for the extremely professional and courteous staff. Amanda Sisk and Angelo and financial consultant Mr Brown made this purchase A most pleasant expe for the extremely professional and courteous staff. Amanda Sisk and Angelo and financial consultant Mr Brown made this purchase A most pleasant experience. Thank you all. More
Wonderful experience from start to finish with Brett Alexander at Ourisman Volkswagen of Waldorf. We chose to drive three hours just to test drive and buy our vehicle. We highly recommend Ourisman Volks Alexander at Ourisman Volkswagen of Waldorf. We chose to drive three hours just to test drive and buy our vehicle. We highly recommend Ourisman Volkswagen of Waldorf. More
Hard to do better than darn near perfect Amanda and Michael and Misha and the Ourisman Subaru team made this one of the most pleasant car buying experiences I've ever had. I really need to d Amanda and Michael and Misha and the Ourisman Subaru team made this one of the most pleasant car buying experiences I've ever had. I really need to do a shout out to Michael and how he almost intuitively got to knowing what would work for us. He is the singular reason we were able to get to yes so quickly. I'm very happy to be part of the Ourisman Subaru family. More
Honest dealer with excellent pricing If I could give higher than 5 stars, I would. Nick Smith provided me with excellent customer service. He was very easy to deal with, honest, and profe If I could give higher than 5 stars, I would. Nick Smith provided me with excellent customer service. He was very easy to deal with, honest, and professional. If you are looking for an honest dealer and excellent pricing, I strongly recommend Ourisman Subaru of Waldorf! More
Best car dealership experience we have ever had. The staff worked allday with us to get us what we needed. We wanted to get a lower payment and they would not stop until we did. We ended up trading in o staff worked allday with us to get us what we needed. We wanted to get a lower payment and they would not stop until we did. We ended up trading in our subaru and eventually going over to VW. Both managers worked hand in hand to make sure we were taken care of. At the end of the day they were not looking to try and get the sale. But to take care of a family. Amazing and thank you More
Pleased with our purchase We are so happy our new car purchase and extremely grateful to Lamarr and Zac for their patience and professionalism. It was a lovely contrast to othe We are so happy our new car purchase and extremely grateful to Lamarr and Zac for their patience and professionalism. It was a lovely contrast to other dealerships. We were pleased to meet the Service and Parts team as well, and despite the distance, will make every effort to use their services as needed. Our intention is to keep this car forever and will be looking for an additional vehicle for our grandson in a few years. Good Luck in your new building and thank you again. More
I really want give no star, talk to Tyronne Samms, make sure the finial out of door price over the phone, also let him knew I drove from Rockville MD, 40 miles away, so no game playing. Until I arrived, te sure the finial out of door price over the phone, also let him knew I drove from Rockville MD, 40 miles away, so no game playing. Until I arrived, test drive. Then he play me the same old dealership game which I am not qualify different rebates due to not been military, college student. He raised other $1500 over the price he agree over the phone. I asked him why didn’t he ask me over the phone. His attitude just like it is what it is. Never buy a car or recommend any one to buy car from this dealership. More
Excellent Car Buying Experience Both my husband and I enjoyed doing business here. We felt no pressure and didn't feel rushed, but rather they listened to what our needs were and wer Both my husband and I enjoyed doing business here. We felt no pressure and didn't feel rushed, but rather they listened to what our needs were and weren't pushy at all. Mario was extremely knowledge about his product line, which impressed me greatly. We had been to a few other dealerships and this was definitely not the case. From start to finish, the process was quick and painless. Everyone from Mario, Amanda and Dave in finance was professional, communicated clearly and was a pleasure to deal with. We left Ourisman with a great deal on our new Outback and couldn't be happier with our new car. I would not hesitate to go back here again because of the excellent customer service we received. Well done, Ourisman!! More