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Ourisman Nissan of Laurel

Laurel, MD

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137 Reviews

3516 Fort Meade Rd

Laurel, MD

20724

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Showing 137 reviews

August 31, 2018

Update to June 22, 2018 Nissan Truck purchase This is to update my experience with Tischer Nissan. So I was contacted by the dealership owner Danny Savro, who stepped in to resolve my ongoing cus More

by Unclaxman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Savro
August 13, 2018

Best Car Buying Experience I had a great experience at Tischer Nissan . Buying a car isn't my favorite thing to do, and they made it super easy. I worked with Damon . He provide More

by wendyg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Braxton
Aug 15, 2018 -

Ourisman Nissan of Laurel responded

Wendy, thank you for the 5 star review and the kind words about Damon and Sol!

July 25, 2018

Run Here As FAST as YOU Can! Damon Braxton, Sol and the other staff members were AMAZING to work with. I was apprehensive because of my situation and these people really went abov More

by terri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Braxton
Jul 26, 2018 -

Ourisman Nissan of Laurel responded

Terri, thank you for the superb review! We're over the moon hearing about your wonderful experience with Damon, Braxton, Sol, and the rest of our team. We hope you enjoy your new 2017 Nissan!

July 23, 2018

Buyer Beware This dealership is the worst! The salesman are fine - Sol...anything past you might as well just take your car elsewhere for service. I have had nothi More

by Nomorenissan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The new service manager
Aug 16, 2018 -

Ourisman Nissan of Laurel responded

We’re deeply disappointed to read that you have been so frustrated with us. I’m so sorry that we missed the mark and have not been as responsive as we should have been. I hope that you will reach out and give us one more chance to earn back you confidence. My direct number is 301-575-1792. I hope to hear from you soon.- Jeff Lee

May 30, 2018

Excellence in sales assistance from begining to end. The sales staff and financial staff are a pleasure to work with. Edit Jones was very helpful and went all out to ensure I was pleased with the servic More

by general
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edit Jones, Bianca Rodiquez
May 31, 2018 -

Ourisman Nissan of Laurel responded

Thank you for the excellent 5-star review! We are glad that Ed and Bianca made your visit so great!

May 28, 2018

New Car Alert!!! I must admit I was a little hesitant when selecting a dealership for my first car buying experience, but Damon and the other staff members at Tischer More

by Rachael A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damon Braxton
May 29, 2018 -

Ourisman Nissan of Laurel responded

Rachael, thank you for such a great review! We're so glad our staff went above and beyond to make sure you received 5-star customer service. Enjoy your new car!

May 22, 2018

Please be careful if you must Steer clear of this nissan dealer. The salesman was nice but everyone pass him was a series of unfortunate events for me and my family! Please be awa More

by Altimaunit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean reddington sale associate +++
May 24, 2018 -

Ourisman Nissan of Laurel responded

Thank you for taking the time to give us feedback. However, we are very sorry to hear that you had a negative experience with our dealership. At your earliest convenience, please call us at 301-575-1717 so we can properly address your complaint.- Danny Savro

May 22, 2018

Service team excellent The service team is excellent ! Mr lee manager I believe offered great customer service when I brought my first nissan in for a check engine light . More

by Altimaunit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff lee
May 24, 2018 -

Ourisman Nissan of Laurel responded

Thanks for the incredible review of our service team!

May 08, 2018

Friendly and Personable This dealer treats you like family. They eased my anxiety and I felt like I was their number one customer. I truly enjoyed my time there. More

by Staci1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 11, 2018 -

Ourisman Nissan of Laurel responded

Thank you for the excellent review, Staci!

March 31, 2018

Honest dealership !! Our sales experience at Tischer was awesome, our sales associate Will was extremely helpful and friendly. The entire process went smoothly and left us More

by Tim & Cheryl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Hager
Apr 03, 2018 -

Ourisman Nissan of Laurel responded

Thanks for the wonderful review! We appreciate your positive feedback and truly value your business.