Ourisman Nissan of Laurel
Laurel, MD
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Update to June 22, 2018 Nissan Truck purchase This is to update my experience with Tischer Nissan. So I was contacted by the dealership owner Danny Savro, who stepped in to resolve my ongoing cus This is to update my experience with Tischer Nissan. So I was contacted by the dealership owner Danny Savro, who stepped in to resolve my ongoing customer service and parts issue. While it still took a few weeks to get resolved, I believe Mr. Savro did everything her could he just unfortunately has employees in place that do not believe in the same customer service motto that he does. In the end Mr. Savro refunded me the cost of my tonneau cover and still provided the cover for my truck. Knowing that Mr. Savro cares, I would give this dealership another shot at my business. More
Best Car Buying Experience I had a great experience at Tischer Nissan . Buying a car isn't my favorite thing to do, and they made it super easy. I worked with Damon . He provide I had a great experience at Tischer Nissan . Buying a car isn't my favorite thing to do, and they made it super easy. I worked with Damon . He provided great information about the car, before, during, and after the test drive , as well sharing is own personal experience as an owner of a Murano . It wasn't my plan to buy a car just yet , but everything worked out smoothly . Sol was amazing with the finances ! Tischer Nissan has a very friendly atmosphere , and everybody there was lovely. More
Run Here As FAST as YOU Can! Damon Braxton, Sol and the other staff members were AMAZING to work with. I was apprehensive because of my situation and these people really went abov Damon Braxton, Sol and the other staff members were AMAZING to work with. I was apprehensive because of my situation and these people really went above and beyond to get me a car with so much value in it that was perfect for my situation. I came in after a car accident that left my car at a total loss. I owe on my other car and I was so apprehensive of a subprime lender. Not only did they get me a nice 2017 Nissan they did so at a lower interest rate at a monthly price range that I could afford with a lender who was not subprime. The crazy part was my credit score was a little under the 600's. My car is extremely nice with alot of features that I like. They were able to find deals for me and my car is packed with a lot of protection all for cheaper than my old car payment. My down payment was beyond reasonable. One thing I loved about Damon is that his approach was different from the start. He listened to my particular situation and he started working with his team to get me the very best deal he could. He also educated me on the process and reassured me on the way. I felt no pressure. Not only that they are helping me with the money I owed on the other car. I WILL be coming here the next time I purchase a car. And I will be looking for Damon. This is THE first time that I have EVER had a good experience with a car dealer. In all of my other car purchases, I felt scammed. Damon and the team deal with you like a partnership and I feel as though I got the inside scoop and deals that others don't know about. They really worked a miracle for me in only a few hours. I had no stress whatsoever during the process. I told him what I wanted and he did all of the work to make it happen. I could not be happier. I really want to thank the team! More
Buyer Beware This dealership is the worst! The salesman are fine - Sol...anything past you might as well just take your car elsewhere for service. I have had nothi This dealership is the worst! The salesman are fine - Sol...anything past you might as well just take your car elsewhere for service. I have had nothing but a series of bad experiences with this place and no one seems to care. Aside from all this they don’t respond to calls or emails. Get rid of the new service manager and the detail shop. never again!! More
Excellence in sales assistance from begining to end. The sales staff and financial staff are a pleasure to work with. Edit Jones was very helpful and went all out to ensure I was pleased with the servic The sales staff and financial staff are a pleasure to work with. Edit Jones was very helpful and went all out to ensure I was pleased with the service I received at Tischer. He provided a great selection of trucks for my review and was able to provide the exact truck I was in the market for. He is a definite asset for the dealership. After working with Ed, I was introduced to Bianca Rodriquez to help me arrange the financing for the truck I selected to purchase. The car purchasing experience can be very frustrating with out the assistance of quality personnel. A well done and thank you Ed and Ms Rodiquez. More
New Car Alert!!! I must admit I was a little hesitant when selecting a dealership for my first car buying experience, but Damon and the other staff members at Tischer I must admit I was a little hesitant when selecting a dealership for my first car buying experience, but Damon and the other staff members at Tischer Nissan made my visit enjoyable! By the end of my visit, I not only had a new car, I had new friends! I will definitely be referring my friends and family family and also returning for future business! More
Please be careful if you must Steer clear of this nissan dealer. The salesman was nice but everyone pass him was a series of unfortunate events for me and my family! Please be awa Steer clear of this nissan dealer. The salesman was nice but everyone pass him was a series of unfortunate events for me and my family! Please be aware , the finance guy , be aware of him , please read over your paper work and make sure it is correct and make sure it is up to date and don’t take his word for any Changes he will claim to make , make sure it is all black and white make him reprint contracts etc if need ! they are not to be trusted by any means! We all live and learn ! We are going through a horrible ordeal currently and now this finance advisor is being untruthful and we get the short end of the stick , but life goes on off course ! Be very careful. My unfortunate experience 🙁 More
Service team excellent The service team is excellent ! Mr lee manager I believe offered great customer service when I brought my first nissan in for a check engine light . The service team is excellent ! Mr lee manager I believe offered great customer service when I brought my first nissan in for a check engine light . He is the reason we decided to come back to make a purchase there ( unfortunately the sales department was not as nice and honest as he was in end of it all, horrible experience) either way , every time me and my husband come to the dealer the service department is super friendly and helpful to us. Matt is awesome ! They get us in and out always! They treat us nicely and we really appreciate that ! Keep doing a great job guys!! More
Friendly and Personable This dealer treats you like family. They eased my anxiety and I felt like I was their number one customer. I truly enjoyed my time there. This dealer treats you like family. They eased my anxiety and I felt like I was their number one customer. I truly enjoyed my time there. More
Honest dealership !! Our sales experience at Tischer was awesome, our sales associate Will was extremely helpful and friendly. The entire process went smoothly and left us Our sales experience at Tischer was awesome, our sales associate Will was extremely helpful and friendly. The entire process went smoothly and left us feeling that we were treated fairly. More