Ourisman Mazda of Rockville

I came in looking for a used Mazda and Sales Consultant Shannon Macatuno showed me several they had on the lot and took plenty of time to explain the differences between the models and let me test drive th Shannon Macatuno showed me several they had on the lot and took plenty of time to explain the differences between the models and let me test drive the ones that interested me. After a little research I decided to look at new models and returned several more times for information and test drives, receiving no hard sell or pressure to make a decision right away from Shannon or anyone at the dealership. After reviewing the deals I could get from other local dealers and receiving the normal pressure selling techniques from the other dealers, I returned to Congressional Motors and was able to make a purchase that I felt good about and at my own pace. The trade-in process went smoothly and I felt I received a fair value for my trade-in. The purchase and financing process was easy and reasonably quick, especially considering I bought on a busy Saturday afternoon. More

Ray and his team showed excellent service and a lot of patience. I would defintely recommend him. Pat's experience with the vehicles was fundamental to address all my questions and concerns. Pat and hi patience. I would defintely recommend him. Pat's experience with the vehicles was fundamental to address all my questions and concerns. Pat and his team also worked on providing me with a good price deal. More

I was uncertain of what I was exactly looking for. All I knew was that I wanted a VW. Earl Gunn at Congressional Motors in Rockville, MD was very professional and helped me get in to a new 2011 Jetta. Ear knew was that I wanted a VW. Earl Gunn at Congressional Motors in Rockville, MD was very professional and helped me get in to a new 2011 Jetta. Earl's sales approach was very friendly and he really worked hard to get me the deal that I was looking for. More

When I came to the dealership I brought my mom, sister, and friend. We were in a rush and knew exactly what we were looking for(used volkswagen passat). We had just spent several hours in a different vw de and friend. We were in a rush and knew exactly what we were looking for(used volkswagen passat). We had just spent several hours in a different vw dealership who didnt seem to care as much about what I wanted and kept asking me to look at different cars even though I said I liked the one I had test driven. He also could never give me a price telling me I had to speak with the finance people(which is where we spent most of our time waiting, never spoke to them). I had to call back in order to get any information and he said he would follow up with me the next day. When we got to congressional vw, Ray came out to greet us. My mom said "we have ten minutes, we want to sit in the car and come back". Ray said give me a minute to get the key. He was very swift in getting it, we sat in the car, and he got my information. Was asked to email some information about the vehicle. Told us he would do it first thing in the morning. He wasnt pushy at all and was knowledgeable. Did exactly as he said he would(which was sending the information in the morning and also going above and beyond to give me a follow up call, even coming back when he had left to further assist me). We went back the next day to test drive the car and ended up leaving with it because not only was I happy with the car but I was happy with the sales rep. When I got to financing I was a little worried because I figured they would try to give me the highest end possible with all the options and work my way down. They finance guy Jay took his time explaining everything to me in detail and added the options that I asked for. He was also knowledgeable. My overall experience with this dealership was a very positive one. Everyone was polite and helpful. I would come to purchase another car here with Ray and Jay further assisting me and recommend my family and friends to do the same. More

Fantastic experience!! I had not been car shopping in over 10 years because it has always been such a miserable experience. I had visited many dealers before going to Congressional Mazda and found that m over 10 years because it has always been such a miserable experience. I had visited many dealers before going to Congressional Mazda and found that most were the same bad experience that I remembered. However, at Congressional, from the moment I walked in the showroom, my experience was FANTASTIC!! Oumar was helpful, informative, but NOT pushy - he showed me vehicles that matched my needs WITHOUT trying to "push" me into options taht were of little value. For example, after asking about my driving habits (and, most importantly, LISTENING to my response), he suggested that one of the options might not be as important to me, so that I could save money by looking at vehicles that didn't have this feature. When I left and told him that I would bring my husband back, he was courteous, helpful and didn't give me any pressure or "grief" about when. Likewise, after my husband and I testdrove, he was eager to help, but NEVER pressuring. He didn't play any games with the price of the vehicle or with the tradein and was respectful and courteous when we brought in Internet price comparisons. It was truly no-hassle!! Dana was equally respectful and professional in the financing arrangements and with the purchase of SOME (not all) additional warranties/protection. He was fair and didn't blanch at my husband's rather blunt assessments of some products. He made things easy and smooth and was great! I cannot rave enough about how great this experience was - I love my new Mazda, but I guarantee you that I will go back to this dealer the next time I am in the market for a car, even if their models are not at the top of my list! More

I shopped at five different Mazda dealers and found that Congressional had the best price. Matthew Wolf was very honest and friendly. Congressional was the first dealership I went to and the one that I wen Congressional had the best price. Matthew Wolf was very honest and friendly. Congressional was the first dealership I went to and the one that I went back to after I looked around. Everyone was very friendly and the service was prompt. Dana McGriff was the business agent and he was also honest and friendly. They offered the best price right off the bat and did not make you haggle. The other dealerships gave a higher price, but all were willing to match the price given by Congressional. I would recommend this dealership to all of my family and friends. More

I have never thought that buying a car was a fun experience. However with Ray's help it wasn't bad at all. I showed up late, almost at closing and he was nice without pushing or rushing me. The f experience. However with Ray's help it wasn't bad at all. I showed up late, almost at closing and he was nice without pushing or rushing me. The following day he kept in contact and helped make sure that the financing was right and most of all that I was happy. More

Here my wife and I wanna say a huge thank you to Ray. As two foreigners moving to this country only a couple of months, we would have no chance to enjoy such a nice car-buying experience without your kindl two foreigners moving to this country only a couple of months, we would have no chance to enjoy such a nice car-buying experience without your kindly and extreme patiently helping. And you totally exceeded our expectation. Thank you! More

Shannon Macatuno was great to work with. He got us the info we wanted really quickly and was friendly and patient.......gave us enough time to think the offer through and didn't try and push a sale on us. info we wanted really quickly and was friendly and patient.......gave us enough time to think the offer through and didn't try and push a sale on us. Would definitely recommend him and Congressional Motors. More

I JUST WENT IN THERE TODAY FOR A NEW VOLKS WAGON JETTA SE. THE GUY ( Mr. RAY PALIZKAR ) WAS SO NICE AND FRIENDLY THAT I COULD NOT BELIEVE. THE WHOLE CAR BUYING PROCESS WAS SO SMOOTH. I HAVE BEEN BUYING CA SE. THE GUY ( Mr. RAY PALIZKAR ) WAS SO NICE AND FRIENDLY THAT I COULD NOT BELIEVE. THE WHOLE CAR BUYING PROCESS WAS SO SMOOTH. I HAVE BEEN BUYING CARS FOR A WHILE AND I LOVE CARS AND THIS IS MY 4TH VOLKS WAGON. I LOVE THESE CARS AND THIS TIME BUYING PROCESS WAS SO SMOOTH THAT I WAS OUT WITH A NEW CAR IN AROUND 3 TO 4 HOURS. I DON'T KNOW IF IT TOOK LONGER, BECAUSE I ENJOYED MY TIME THERE. I RECOMMEND THE DEALERSHIP AND THE SALES PEOPLE BOTH Mr. PALIZKAR AND Mr. MATT WOLF, WHO HELPED ME WITH THE TEST DRIVES. THEY WERE GREAT. THANKS. More