Ourisman Mazda of Rockville

Alonso is a truly exceptional OUTSTANDING sales manager at Congressional. He provided us the BEST experience we've had car shopping. We had called/emailed atleast 9 other dealerships besides this one and n at Congressional. He provided us the BEST experience we've had car shopping. We had called/emailed atleast 9 other dealerships besides this one and none come even close to comparison. The best sales/customer service and best dealership I've been to. We were pressed for time and Alonso gave us the best service over the phone/email and in person. If you are looking for an honest, courteous, professional, highly efficient, knowledgeable guy whowill not only work very hard to get you a great deal but will give you the best, hassle free, no pressure service and make your car purchase experience an absolute delight, I highly recommend you to Alonso Avila. I changed my mind twice on the car I wanted and he was very patient and helpful in making a decision. He offered us a great price right from the start and got us the best deal. He was even willing to stay open past closing to accomodate our schedule. He made sure that we were satisfied on every level with the service and purchase. Getting the financing, tags, etc. was very smooth and easy process. The dealership saved me a trip to MVA. I highly recommend Alonso and Congressional to anyone who is looking for honest, phenomenal service and a great deal. On a scale of 1 to 10, Alonso is a 15! More

Great service. Willing to work with pricing and willing to negotiate. Limited color options onsite but multiple levels of packages and options. Definitely a place worth visiting at the end of the month for to negotiate. Limited color options onsite but multiple levels of packages and options. Definitely a place worth visiting at the end of the month for a good deal. Sales people are very polite and very kind. If your in the area and looking for a new car at a good price stop in and see Shannon. More

Ray Palizkar was great to work with. Knowledgeable, informative, and helpful in negotiating my purchase with a trade-in and financing. I would highly recommend working with him, and will return to work informative, and helpful in negotiating my purchase with a trade-in and financing. I would highly recommend working with him, and will return to work with Ray for our next purchase. Seth Washington DC More

Matt was a very professional sales person. He was knowledgeable about the used car I wanted to test drive and had a relaxed manner and approach. I bought the car for a very fair price, had excellent knowledgeable about the used car I wanted to test drive and had a relaxed manner and approach. I bought the car for a very fair price, had excellent all around service and would recommend Congressional VW and Mazda to potentional buyers. Also--their service department does an impeccable job of detailing used cars. Mine looked brand new. More

Great customer services and friendly employees. All the paperwork was done in an efficient manner. Overall experience in by the car from this dealership is very positive. The car was sold at a very reasona paperwork was done in an efficient manner. Overall experience in by the car from this dealership is very positive. The car was sold at a very reasonable price. Overall, I would certainly buy again from this dealership and would specifically look for my sales person. More

I stopped into Congressional because it was the first dealer on the Rockville Pike that I was interested in - I'm glad it was the first! Victor was extremely helpful in a service-oriented and non-aggress dealer on the Rockville Pike that I was interested in - I'm glad it was the first! Victor was extremely helpful in a service-oriented and non-aggressive manner. This was my first car-buying experience, and I expected to be hassled into a sale. Victor explained everything up front about fees and pricing before I even test-drove a vehicle, so I was not surprised when we got into the financials. Since I didn't have a set make or model of car in mind, his knowledge of the Mazdas made my decision easier. Dana was very helpful and easy to work with. He was honest about not being able to get a better deal for me than my bank's financing offer. I would recommend Congressional to anyone looking for a car. More

I came in looking for a used Mazda and Sales Consultant Shannon Macatuno showed me several they had on the lot and took plenty of time to explain the differences between the models and let me test drive th Shannon Macatuno showed me several they had on the lot and took plenty of time to explain the differences between the models and let me test drive the ones that interested me. After a little research I decided to look at new models and returned several more times for information and test drives, receiving no hard sell or pressure to make a decision right away from Shannon or anyone at the dealership. After reviewing the deals I could get from other local dealers and receiving the normal pressure selling techniques from the other dealers, I returned to Congressional Motors and was able to make a purchase that I felt good about and at my own pace. The trade-in process went smoothly and I felt I received a fair value for my trade-in. The purchase and financing process was easy and reasonably quick, especially considering I bought on a busy Saturday afternoon. More

Ray and his team showed excellent service and a lot of patience. I would defintely recommend him. Pat's experience with the vehicles was fundamental to address all my questions and concerns. Pat and hi patience. I would defintely recommend him. Pat's experience with the vehicles was fundamental to address all my questions and concerns. Pat and his team also worked on providing me with a good price deal. More

I was uncertain of what I was exactly looking for. All I knew was that I wanted a VW. Earl Gunn at Congressional Motors in Rockville, MD was very professional and helped me get in to a new 2011 Jetta. Ear knew was that I wanted a VW. Earl Gunn at Congressional Motors in Rockville, MD was very professional and helped me get in to a new 2011 Jetta. Earl's sales approach was very friendly and he really worked hard to get me the deal that I was looking for. More

When I came to the dealership I brought my mom, sister, and friend. We were in a rush and knew exactly what we were looking for(used volkswagen passat). We had just spent several hours in a different vw de and friend. We were in a rush and knew exactly what we were looking for(used volkswagen passat). We had just spent several hours in a different vw dealership who didnt seem to care as much about what I wanted and kept asking me to look at different cars even though I said I liked the one I had test driven. He also could never give me a price telling me I had to speak with the finance people(which is where we spent most of our time waiting, never spoke to them). I had to call back in order to get any information and he said he would follow up with me the next day. When we got to congressional vw, Ray came out to greet us. My mom said "we have ten minutes, we want to sit in the car and come back". Ray said give me a minute to get the key. He was very swift in getting it, we sat in the car, and he got my information. Was asked to email some information about the vehicle. Told us he would do it first thing in the morning. He wasnt pushy at all and was knowledgeable. Did exactly as he said he would(which was sending the information in the morning and also going above and beyond to give me a follow up call, even coming back when he had left to further assist me). We went back the next day to test drive the car and ended up leaving with it because not only was I happy with the car but I was happy with the sales rep. When I got to financing I was a little worried because I figured they would try to give me the highest end possible with all the options and work my way down. They finance guy Jay took his time explaining everything to me in detail and added the options that I asked for. He was also knowledgeable. My overall experience with this dealership was a very positive one. Everyone was polite and helpful. I would come to purchase another car here with Ray and Jay further assisting me and recommend my family and friends to do the same. More