Ourisman Mazda of Rockville
Rockville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Ray was amazing! He was so helpful and truly went the extra mile! He is a wonderful salesman and was willing to listen and work so well with my family as well. My experience was top of the line and no qu extra mile! He is a wonderful salesman and was willing to listen and work so well with my family as well. My experience was top of the line and no question I will come back to see him again for future needs. More
Had a wonderful experience. Mr. Ali Hatam was a fantastic salesman, and as well as Mr. Dana McGriff. It was the ideal experience you wish for when you go to buy a new car and I would reccommend this dealersh salesman, and as well as Mr. Dana McGriff. It was the ideal experience you wish for when you go to buy a new car and I would reccommend this dealershop, especially the sales consultant Ali to anyone in the future. Love my new jetta! More
Price is surprising low. Service is pretty good. People there are generally honest, helpful, and not pushing. I had a great experience purchasing a new 2011 Mazda CX-9 there. The process was smooth and s there are generally honest, helpful, and not pushing. I had a great experience purchasing a new 2011 Mazda CX-9 there. The process was smooth and satisfying. The price was the same as previously negotiated with a representative through the Internet. In addition, I got a pretty good trade-in value for my old passat. More
Highly recommend Congressional VW Mazda, my first time buying a vehicle here and it won't be my last. The service I received from Juwann, Joey, and Dana from finance were first-rate. I was purchasing a buying a vehicle here and it won't be my last. The service I received from Juwann, Joey, and Dana from finance were first-rate. I was purchasing a new vehicle and VW GTI was on the top of my list, I went to A VW dealership in Gaithersburg, the service was good but the price was over the top (over MSRP). I went to check out my other choices like Mustang and Infiniti G37. The service at the Ford dealership in Gaithersburg was very bad after hearing that I wasn't purchasing a Mustang on that very day and promptly showed me the door, so I walked out. I went to Jim Coleman Infiniti in Bethesda where I received excellent service. That was Monday and I planned to go back to Infiniti to seal the deal the next day on a G37S. However at about 6pm on Monday Juwann called from Congressional (my zealous friend recommended Congressional and gave Congressional my contact information along with a request for a quote a few days prior). I went without any expectation as my mind was very much set on the Infiniti. A few days later I walked out with my VW GTI, Joey handled the sale and he was the best salesman I've come across, very helpful and friendly. Dana handled the finance and he made things a breeze for me, couldn't be any happier. The car has been fantastic too! I could say more here but I don't want to babble on, I know that one person's experience isn't conclusive but it was exceptional and I recommend a visit to them if you are shopping for VW or Mazda, I think very likely you'll have similar experience as I did. More
Joey Stevens was such a pleasant, humorous, patient person. We didn't have to deal with any sales "pitches" and he was very knowledgable, relaxed and upfront about price. He let us test drive the Mazda person. We didn't have to deal with any sales "pitches" and he was very knowledgable, relaxed and upfront about price. He let us test drive the Mazda5 in various conditions for probably an hour, again with no pressure. Although we LOVED the car we ultimately decided on a minivan because it's larger. But if you're considering a Mazda I highly recommend asking for Joey at Congressional. Just a really nice guy. More
I searched far and wide for a Jetta Sportswagon with the right options, price and financing. Congressional delivered on all fronts, offering the best deal (through internet) that I could find, and following right options, price and financing. Congressional delivered on all fronts, offering the best deal (through internet) that I could find, and following up with friendly, informative help. They went the extra mile to get out-of-state tags, with approval from VW financing, and Jimmy, my saleman, actually drove to my house and picked me up on the day I bought the car. Great service, friendly staff (Jay, in financing was amazing), and super selection. Highly recommended!! More
Jimmy's great salesperson to work with. He listens to his customers, doesn't pressure searches for alternatives both in stock and at other dealers. The ONLY negative was when Jimmy turned us over to t his customers, doesn't pressure searches for alternatives both in stock and at other dealers. The ONLY negative was when Jimmy turned us over to the financial guy so that we could finalize the purchase. They were busy (end of month & end of model year), but the 2.5+ hour wait to pay for the car seemed excessive. Then we were hit with a super hard-sell for extended warrantee coverage. After feeling absolutely no pressure from Jimmy, this was extraordinarily frustrating and the only downside of my transaction. I wound up spending money that I didn't want to spend because "no" does not mean "no" in that room. (But in fairness, Jimmy didn't have anything to do with that part.) Overall, I'd DEFINITELY buy another car from Congressional VW/Mazda - but I'll be mentally prepared for the hard sell at the end of the process! More
Ray was a pleasure to work with! He wasn't pushy and did everything he could to make sure we were comfortable and satisfied! Jay was very helpful when it came to financing and he even gave a credit lesson! everything he could to make sure we were comfortable and satisfied! Jay was very helpful when it came to financing and he even gave a credit lesson! Great first car buying experience! More
Just purchased my new VW Passat- I appreciated the friendly atmosphere of the dealership- Ray worked with my schedule and helped me through the sales process. Thank you friendly atmosphere of the dealership- Ray worked with my schedule and helped me through the sales process. Thank you More
The entire car buying experience was efficient, pleasant and exceptionally well-informed. Ali was knowledgeable and interested in the cars we were considering. He took the time to understand our needs and and exceptionally well-informed. Ali was knowledgeable and interested in the cars we were considering. He took the time to understand our needs and our perspective. Without pushing us, he provided the information that we wanted in order to make our decision. From that point on, the process was highly efficient and at the same time cordial and easy. More