Ourisman Mazda of Rockville

I had the best experience with this dealership as well with the salesman (Jimmy Alegre). This is my fourth car and everything went smooth and fast. with the salesman (Jimmy Alegre). This is my fourth car and everything went smooth and fast. More

I was treated as a VIP right from the start. When I arrived, the car I wanted to see was sparkling clean and had a poster in the window that it was reserved for me! I felt special. Jimmy did a great arrived, the car I wanted to see was sparkling clean and had a poster in the window that it was reserved for me! I felt special. Jimmy did a great job of understanding my needs and did a wonderful job of explaining the features of the car. He also gave me an informative test drive of the vehicle in which I was able to get the feel of the car in different driving situations. I was very pleased with the financial aspects of the deal and feel I got a fair price. I'm delighted with my experience at this dealership. More

We previously bought our last 2 cars from Jimmy and when we were in the market for a new one, we contacted Jimmy to see if he could give us a good price. His price was about 2 grand cheaper than the other o we were in the market for a new one, we contacted Jimmy to see if he could give us a good price. His price was about 2 grand cheaper than the other offers we were getting. Plus, Jimmy is very easy to talk to and was very nice and gracious during the whole process. I hate the whole car shopping experience but Jimmy makes everything so much easier that it was no trouble at all. More

I had a rather "unique" situation - a college student who's Mom was buying the car. She is brought to tears with the thought of going to a car dealership so I did the research, visited dealers, e student who's Mom was buying the car. She is brought to tears with the thought of going to a car dealership so I did the research, visited dealers, etc. When I first met Ali and explained the situation, not once did he "blow me off" or think I wasn't serious, which a few other dealers did. From the first handshake to pulling off the lot, Ali was courteous, respectful, knowledgeable and very easy to work with. I had a trade in, a 2002 Volvo that, to put nicely, was run into the ground and Ali worked to get the best price for a car with many electrical and mechanical problems. He also got us an out the door quote prior to trade in that was very good and helped seal the deal. I visited the dealership three times, alone once and with my Mom twice. Even though Ali was quite busy, he still took time to help us out and treated us as if we were the only ones there. A week had gone by between our second visit and third to actually purchase the car and during that week we went back and forth with Ali via phone and Email a few times. I let Ali know when we would come in and he everything ready to go when we got there and the final closing was extremely quick and painless. Over a very pleasant experience. We would recommend Ali More

Our 19 yr old (stationed in DC) came to Congressional car shopping. I agreed to cosign for him and offered to drive the 2hrs from home to help him car shop since he had never done this before. He liked a car shopping. I agreed to cosign for him and offered to drive the 2hrs from home to help him car shop since he had never done this before. He liked a car there that was listed online for a certain price. We talked about it over the phone, so I asked our 19yr old to find out from Doug what the monthly payment would be. Doug's response was "if you don't come in tonight and sign for this car, I have another buyer for it tomorrow" Our 19yr old called us later to say "I got the car". I asked "How did you get the car since I never cosigned for the loan?" He said Doug said it was OK. 2 days later a UPS package came to my house with all the contract papers for me to sign with the final price $1,000 higher than the internet listing. When I drove there to talk to Doug about the price jump, he said your 19yr old is legal to sign so tuff luck. He was smug and disrespectful and gave my 19yr old a hard time getting the plates for the car. Buyer Beware! More

Jimmy was very professional and understanding of my needs. He was not not pushy at all and made me feel comfortable throughout my whole process of purchasing my new car. I have already recommended him needs. He was not not pushy at all and made me feel comfortable throughout my whole process of purchasing my new car. I have already recommended him to friends and will continue to do so! More

I recently purchased a new Golf GTi from this dealership. From my initial on-line contact with Seaton to my in dealer experience with Shannon, everyone was very helpful and professional. They made the purcha From my initial on-line contact with Seaton to my in dealer experience with Shannon, everyone was very helpful and professional. They made the purchasing process simple, pleasurable and fast. I would recommend them to anyone and will certainly consider returning there for my next car. Thanks guys for all your help, now I just need the snow to go away so I can enjoy the car more. More

The sales experience was favorable fpr a number of reasons. Our salesman, Michael Bout, was helpful and straightforward without being too cloying or overbearing. He spent a good time of deal with me reasons. Our salesman, Michael Bout, was helpful and straightforward without being too cloying or overbearing. He spent a good time of deal with me and my daughter and answered all our questions. More

I am writing this rating because we had a fantastic buying experience with Ray Palizkar of Congressional motors VW in Rockville, MD. We are new to the area and just happened upon this dealership. We buying experience with Ray Palizkar of Congressional motors VW in Rockville, MD. We are new to the area and just happened upon this dealership. We were not sure if we wanted to lease or buy a VW, nor did we have a good idea of which model we wanted. Ray was friendly, receptive, and professional the entire time we worked with him. Not once was he pushy, rude, or gave us misinformation about the vehicles. He allowed us to take our time, asking questions, test driving, etc. He even stayed two hours late, past closing, to ensure our paperwork was processed with the correct personnel. Our experience of buying a car this time around was better than we could have ever expected. We truly feel as though Ray is our friend and not just a sales associate. We highly recommend anyone in the market for a car to talk to Ray Palizkar!!! More

Ray is a great salesman. He is very attentive, and provided great service. I also enjoyed working with the Sales Manager, Doug Martin. Ray and Doug made it a great car-buying experience! provided great service. I also enjoyed working with the Sales Manager, Doug Martin. Ray and Doug made it a great car-buying experience! More