
Ourisman Mazda of Rockville
Rockville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I bought a used 2009 Jeep Patriot in April of this year from this dealership and in a few months had some MAJOR maintenance issues. Today I have had my Jeep for 6 months and I have spent about $1000.oo on from this dealership and in a few months had some MAJOR maintenance issues. Today I have had my Jeep for 6 months and I have spent about $1000.oo on ridiculous maintenance that this dealership should have taken care of before they sold this vehicle. I had to buy all new breaks and front roaders for my Jeep. The Pepboys that did the repair said that this was ridiculous and suggested that I report this dealership. The Mechanic that changed my Alternator said the same thing. I am livid and wish that I would have went to another, honest dealer. What makes things worse. I just had a "complementary inspection" done at this dealer, because I bought my car from them and they make my breaks off as good and tried to charge me over $300 to look at the issue with the noise. More
A great experience at Congressional. Leased a Mazda and the entire process was a pleasure. Something I never thought I would say about purchasing or leasing a car at a dealership based on past experience. the entire process was a pleasure. Something I never thought I would say about purchasing or leasing a car at a dealership based on past experience. Earl Gunn was the salesman and couldn't have been more helpful, honest, and pleasant. Jay worked on my financing and had me signed up in no time after figuring out what would be the best option for me. I highly recommend Congressional. Don't think this will be the last car I drive off their lot! More
I highly recommend this dealership! Great experience I had, staff especially Ali, was very professional and his customer service was excellent. I would highly recommend him if you visit this dealership. J had, staff especially Ali, was very professional and his customer service was excellent. I would highly recommend him if you visit this dealership. Jay was very friendly too. Both them were very nice. Thank you again for all the help to make this a wonderful experience. More
Congressional VW is the best! Just bought my 3rd VW from this dealership. They have always been very accommodating and very honest people to deal with. this dealership. They have always been very accommodating and very honest people to deal with. More
I bought my first car with them about a week ago and this was a wonderful experience for me. They are very friendly and very professional. Jimmy Alegre is the best !! was a wonderful experience for me. They are very friendly and very professional. Jimmy Alegre is the best !! More
Shannon and Jay's professionalism, combined with their knowledge, commitment to being honest and straightforward, and extremely well-tuned senses of humor made my recent purchase of a new 2012 Volkswagen knowledge, commitment to being honest and straightforward, and extremely well-tuned senses of humor made my recent purchase of a new 2012 Volkswagen R the best car purchasing experience I've ever had. I hope they had as much fun working with my husband and me as we did working with them and I will definitely be recommending them to friends, strangers on the street, or anyone who'll listen. More
Had excellent experience getting my VW Jetta TDI 2010 serviced at this dealership. They know what they are doing, and follow the procedures in doing the service work! They fixed the issue which the serviced at this dealership. They know what they are doing, and follow the procedures in doing the service work! They fixed the issue which the other VW dealership (Darcars Silverspring) couldnt fix it. They offered a shuttle service and pick up, kept me well informed about what is going on. Would definitely recommend their service department if you are looking at meticulous work and keeping you updated on the status of the work. -Vishnu More
Working with Seaton and Dana was great. They were very informative and polite. No hassle or aggravation. They will again get the job done in a very professional manner with a smile on their face no matter informative and polite. No hassle or aggravation. They will again get the job done in a very professional manner with a smile on their face no matter what it takes to get it done with good or bad credit. I definitely would recommend this dealership Congressional Motors. All are awesome to work with. Highly recommend More
Let me start by saying that this dealership has given me the best customer service I could ask for. I have had past experiences where I have literally been scammed into buying a car that was not worthy of t the best customer service I could ask for. I have had past experiences where I have literally been scammed into buying a car that was not worthy of the price, and scammed even more when trying to finance my vehicle. Since then, I had always had a fear of buying because I wasn't sure what "business" the seller would be into.I had a car that had some negative equity and that I was trying to get rid of. He really came through in helping me find a beautiful new VW Jetta in replace of the lemon I once owned. As a young woman, I felt comfortable talking about my past concerns and worries with Alonso. He was not "pushy" and tried his best to find a vehicle that would fit my wants and needs that was still in my price range. He answered all of my questions with authenticity and I felt like he was truly genuine in helping me. I usually don't do reviews about places, but in this case I felt that Alonso's great service should be known. I got an awesome NEW vehicle, at a great interest rate, and that I LOVE. All I can say is that Alonso is wonderful at his job and should be acknowladged as so. GREAT GREAT GREAT!!!!!!!!!!! More