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Ourisman Mazda of Rockville

Rockville, MD

4.6
531 Reviews
The Ourisman Mazda dealership has a long history of offering superior customer service. With Mazda automobiles such as the CX-5, CX-7, and Mazda3, we are convinced that we can supply you with the suitable automobile. Visit our dealership in Rockville for a high-quality car-buying experience! Our team is prepared to provide you sales and services with a smile.
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801 Rockville Pike A

Rockville, MD

20852

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Showing 531 reviews

May 26, 2014

Jimmy was GREAT! Easy and friendly process from start to finish. Jimmy is knowledgable, friendly and did not pressure us in any way. We got a fair deal and would go ba More

by Nshenoch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Alegre
May 20, 2014

No pressure, great prices and friendly staff Ali Hatman is a friendly, informative, and no pressure salesman. My car buying experience from him was excellent. He went out his way to get me the More

by ajcutler53
Price
Recommend Dealer
Yes
Employees Worked With
May 10, 2014

How to take the dread out of buying a car I dreaded going. I begged friends to go with me but we couldn’t synchronize our schedules. So I had to go alone—to buy a used car. My dread quickly tu More

by Sab4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Glazer
March 25, 2014

BEWARE: website prices reflect all possible rebates, but they do not tell you this. very unethical. i would never do business with a dishonest business like this. More

by ScottW2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Mar 26, 2014 -

Ourisman Mazda of Rockville responded

Hi ScottW2, I apologize for any inconvenience or misunderstanding. We do disclose all information on possible rebates on all of our websites and apologize if you had overlooked it. It is within all advertising guidelines to show the best available price on the vehicle and we simply try to be as competitive as possible for our customers to get the best pricing available on the vehicle they are interested in. If you were unhappy with pricing I highly urge you to make a visit to our dealership as here at Ourisman we don't lose customers based on pricing and try to be as transparent as possible with all of our pricing. If you have any questions or concerns you can reach out to me personally. Thanks, Will Wingo Customer Care Manager Ourisman VW Mazda of Rockville 301.424.7800 ex 2504 will.wingo@ourismanautomotive.com

March 20, 2014

I originally e-mailed Jimmy with interest in a new Mazda 3. He was very helpful and patient. When I finally went into the showroom, Jimmy was again patient with me as we worked out a deal. He listened to wh More

by cchris9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Alegre
March 17, 2014

Jay Glazer made car buying surprisingly pleasant. He listened to what we wanted, was patient with our indecision and found us the perfect car. We could not be happier with our experience. More

by ddb1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Glazer
March 15, 2014

Jimmy is very professional and followed through from start to finish to make sure that at the end of the day I was happy with everything. More

by heyted
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Alegre
March 12, 2014

Jay Glazer was friendly and minimized the pressure to get me to buy the Mazda 6 for a great price. His communication was straightforward and he answered my questions. He also help set up some things on my c More

by juditha1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Glazer
February 27, 2014

These gentlemen were very professional and enjoyable to deal with and dare I say, I had a fun evening out! Very thankful for the knowledgeable Jimmy Alegre who steered me away from making a mistake in buyi More

by Afhorn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Alegre, Jay Adelson
February 25, 2014

it was very good thank you very much I like this car and will tell my friends about your dealership and will service my car at your service area More

by boris123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
herb
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