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Ourisman Mazda of Rockville
Rockville, MD
525 Reviews
The Ourisman Mazda dealership has a long history of offering superior customer service. With Mazda automobiles such as the CX-5, CX-7, and Mazda3, we are convinced that we can supply you with the suitable automobile. Visit our dealership in Rockville for a high-quality car-buying experience! Our team is prepared to provide you sales and services with a smile.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 525 reviews
November 23, 2015
It was a very good experience from start to finish ,The sales rep Jimmy Alegre was very patient, pleasant and professional. It was my first experience buying a car and he explained the process with cl ,The sales rep Jimmy Alegre was very patient, pleasant and professional. It was my first experience buying a car and he explained the process with clarity, More
by Dorothea
Employees Worked With
Jimmy Alegre, Jennifer Smith
October 22, 2015
Third time from this dealer We have now purchased three cars from Jimmy at Ourisman in Rockville. Jimmy is pleasant, informative, and never makes us feel pressured. If Ourisman We have now purchased three cars from Jimmy at Ourisman in Rockville. Jimmy is pleasant, informative, and never makes us feel pressured. If Ourisman of Rockville sells the make you need, I would recommend them without hesitation. More
by Ed in Chevy Chase
Employees Worked With
Jimmy Alegre
September 17, 2015
excellent experience I leased my first Mazda through Jimmy. He was well informed and patiently worked with us to meet our expectations. He thoroughly explained the options I leased my first Mazda through Jimmy. He was well informed and patiently worked with us to meet our expectations. He thoroughly explained the options and listened to our needs. During our morning spent securing the best deal, we interacted with several other employees ... all of whom were very professional. And added bonus: Jimmy took the time to show us how everything worked. More
by Reena
Employees Worked With
Jimmy Alegre
August 18, 2015
Very friendly service I recently bought a Mazda from Jimmy, he was very helpful, knowledgeable, and friendly! He worked with me throughout the whole process and was always I recently bought a Mazda from Jimmy, he was very helpful, knowledgeable, and friendly! He worked with me throughout the whole process and was always easy to reach. More
by clairem
Employees Worked With
Jimmy Alegre
July 07, 2015
Quick & Great Service Bought a 2016 Mazda CX-5 from Jimmy and he made sure I was 100% Satisfied with my purchase. He was straightforward with the invoice breakdown and woul Bought a 2016 Mazda CX-5 from Jimmy and he made sure I was 100% Satisfied with my purchase. He was straightforward with the invoice breakdown and wouldn't try to trick you when it comes to your money. He walked me through the whole process and ever checked up on my car satisfaction after I drove away in it. Would recommend him to anyone! More
by Tonirosebioc
Employees Worked With
Jimmy Alegre, Jennifer Smith
June 29, 2015
Terrific experience! I bought a Mazda 3 last week and the experience couldn't have been easier. Jimmy Alegre was incredibly knowledgeable, honest, and a pleasure to work I bought a Mazda 3 last week and the experience couldn't have been easier. Jimmy Alegre was incredibly knowledgeable, honest, and a pleasure to work with. He spent an extraordinary amount of time going over all the car's features and making sure I was comfortable with all the information. I didn't think the experience could get better--especially since the remaining part of the process involved large amounts of money!-- but Jennifer was a blast to work with. She's so capable and really understands the nuances of financing a car. Many thanks to both of them. I will definitely recommend Ourisman to my friends and family! More
by mionata
Employees Worked With
Jimmy Alegre, Jennifer Smith
June 20, 2015
Great People! Great Staff, Very helpful! I knew what kind of car I wanted when I came into the dealership, and Jimmy Alegre made it so much easier to buy it. Would Great Staff, Very helpful! I knew what kind of car I wanted when I came into the dealership, and Jimmy Alegre made it so much easier to buy it. Would very much recommend this dealership and this Rep for anyone out there about to buy a car. More
by Firsttimer
Employees Worked With
Jimmy Alegre
May 06, 2015
Great experience Let's be honest. We all know when you go to the dealership, you are prone to face a very aggressive sales person who is not going to let you go until Let's be honest. We all know when you go to the dealership, you are prone to face a very aggressive sales person who is not going to let you go until you purchase the car. It was Friday evening when I entered the facility; Jimmy Alegre greeted me in a friendly manner. We spoke for about an hour. It was informative and he answered more questions that I asked. I went home, did some research and went back the next day and get a new car. I feel extremely comfortable with my choice and will definitely recommend Jimmy Alegre. Stu (not sure of his last name), my finance person, was also similar in his approach. More
by MPMathieu
Employees Worked With
Stu Finance, Jimmy Alegre
April 23, 2015
Nice buying experience The staff at Ourisman, including my salesman Justin Margot, were helpful and professional in my recent purchase of a new Mazda 3. One small point - th The staff at Ourisman, including my salesman Justin Margot, were helpful and professional in my recent purchase of a new Mazda 3. One small point - they weren't fully-informed on all the features and options. But overall they made things go smoothly, including trading another dealer for the particular car I wanted and offering the True Car price. More
by Dan from DC
March 28, 2015
Painless experience I ran a few TrueCar estimates for various models before checking the online inventory at Ourisman. When I got down to the dealership Jimmy was attenti I ran a few TrueCar estimates for various models before checking the online inventory at Ourisman. When I got down to the dealership Jimmy was attentive and respectful when I told him I wanted to "get a feel for the test drives" instead of going over numbers. After a couple laps I was set. Jimmy worked out an offer for under the TrueCar estimate and off I went to finance. Got a great offer on the interest rate too; even beat my credit union. All in all, great experience and I'm thrilled with the car. (Mazda3 iGT manual) This marks the second car from Ourisman. I would definitely recommend. More
by Travno1
Employees Worked With
Jimmy Alegre
