Ourisman Mazda of Rockville

Quick, Easy, Good Price Jimmy was very helpful, he stayed professional while also being very friendly. They offered a fair price and explained all the incentives whether they Jimmy was very helpful, he stayed professional while also being very friendly. They offered a fair price and explained all the incentives whether they applied or not. More

Very good experience with Jimmy I bought a car from Jimmy at Ourisman Rockville and I can recommend it to anyone. Jimmy really knows everything about the cars and he took his time wi I bought a car from Jimmy at Ourisman Rockville and I can recommend it to anyone. Jimmy really knows everything about the cars and he took his time with me. I bought it during the busy labor day weekend but never once felt rushed. Two big thumbs up! More

They lie and steal! I was in search of a used vehicle for my son. We settled on a grey 2011 328i Xdrive with approximately 91K miles on it. They were asking $12,9K and af I was in search of a used vehicle for my son. We settled on a grey 2011 328i Xdrive with approximately 91K miles on it. They were asking $12,9K and after tough negotiations I was able to get them to verbally agree to $11,8. They spent hours preparing paperwork. From the onset the finance person was abusive and rude. Against my better judgement, I allowed the deal to progress. As he started to review the numbers with us I realized that he never lowered the base price to $11,8. When I brought the error to his attention, he became agitated and combative. He left the room abruptly to speak with a manager (we could hear them yelling at each other outside the door) and returned a minute later refusing to adjust the base price per our verbal agreement. Having felt duped, we told him he wasted our time, we collected our things and proceeded to walk out. As we left, we requested our paperwork back as I didn’t want him or Ourisman to have our personally identifiable information. Strangely, he closed the file, walked outside and ran behind the building! Who does that?!? After a heated argument with his manager that went nowhere, we left. The whole incident was surreal. I would rather walk to the ends of earth than to buy a vehicle from Ourisman! More

We felt totally comfortable w/ the honesty of the people we met with. I think we got a fair deal and great service. I would recommend this dealer to friends and family. we met with. I think we got a fair deal and great service. I would recommend this dealer to friends and family. More

New Car Purchase Made Easy Ourisman had the new Mazda I wanted, Justin made purchasing it easy and pleasant as pie. He worked to iron out a few unique issues I had, with great p Ourisman had the new Mazda I wanted, Justin made purchasing it easy and pleasant as pie. He worked to iron out a few unique issues I had, with great professionalism and excellent communication. Great car, great price, great customer service. Thanks Justin! More

Patient and professional!! Jimmy Alegre does not sacrifice his integrity to make a sale. I initially came to Ourisman to look at a used Mazda 6. Unfortunately, the day before I Jimmy Alegre does not sacrifice his integrity to make a sale. I initially came to Ourisman to look at a used Mazda 6. Unfortunately, the day before I arrived, the car was sold. Jimmy alerted me of this via email beforehand, and he sent me several other options that he thought both suited my desired features in a vehicle and my budget. When I came to look at a couple of the vehicles, Jimmy was able to offer extensive and useful knowledge of all of the cars. I purchased a 2012 Mazda CX-7 from Jimmy today, and I couldn't be happier. I would definitely recommend Jimmy at Ourisman when you are in the market for a newer vehicle. More