Ourisman Lexus of Rockville

Mike is professional and knowledgeable. He answered all my questions about the car I aimed to purchase. He went extra miles to provide me excellent customer service experiences and made t He answered all my questions about the car I aimed to purchase. He went extra miles to provide me excellent customer service experiences and made the entire purchase process pleasant. A month after I got my car and came back to the dealer for some maintenance works, Mike was still courteous and provided all the help I could ever need. He is the best sale representative I have ever met. 100% Highly recommend!! More

Andres was very helpful, knowledgeable and friendly with the service of my car. Excellent job! the service of my car. Excellent job! More

My service advisor Vince, was very professional and accommodating when I brought my 2015 RX350 in for the scheduled 50k service. accommodating when I brought my 2015 RX350 in for the scheduled 50k service. More

My agent Mr Yaw was awesome,very professional ,knowledgeable.kind, very patient, understanding,friendly and approachable helpful..Everybody there too is nice..Highly recommended to my friends ,knowledgeable.kind, very patient, understanding,friendly and approachable helpful..Everybody there too is nice..Highly recommended to my friends More

ALWAYS ready and willing to help with any problem! I had a "noise" and Brad made certain the technician took me and the car for a ride to investigate. I was given a loaner and was soon on my way. I had a "noise" and Brad made certain the technician took me and the car for a ride to investigate. I was given a loaner and was soon on my way. More

I bought a 2024 Lexus 350 NX from Rockville, Md. I am very satisfies with a performance and quality of NX. The only negative point about this vehicle is for a $ 48000.00 car , I was expecting to a I am very satisfies with a performance and quality of NX. The only negative point about this vehicle is for a $ 48000.00 car , I was expecting to add a frond and rear sensor ,and a program seat, the premium package has these option plus a bigger sun roof and other extras like digital key and wireless chagrining. For the basic models, at least they should’ve add the sensors and programable seats More

Excellent, highly responsive and efficient sales assistance including quick and friendly negotiations. Overall a very positive experience working with Brionna Dupree, Seth Hamm and Sasan Nevai. assistance including quick and friendly negotiations. Overall a very positive experience working with Brionna Dupree, Seth Hamm and Sasan Nevai. More

Excellent customer service provided Pei Pei. She was very knowledgeable and helpful w/me. txt She was very knowledgeable and helpful w/me. txt More

I have come to trust Nelson as my automobile’s service adviser. He’s very good! adviser. He’s very good! More

Jimmy Baker is great! I have serviced 6 different Lexus vehicles with Jimmy. Long time happy customer. I have serviced 6 different Lexus vehicles with Jimmy. Long time happy customer. More