Ourisman Lexus of Rockville

Mr. Tim Wood is very professional at his job. He explained everything about that particular model. He showed kindness & respect to his customers. I really congratulate him on his business. Ourism explained everything about that particular model. He showed kindness & respect to his customers. I really congratulate him on his business. Ourisman Lexus of Rockville should be proud of having him working for their company. More

I receive outstanding service, the best, from my Service Manager Mike, and the mechanics at Ourisman Lexus! They make my maintenance and repairs comfortable and easy, and take amazing care of my car. Mike Manager Mike, and the mechanics at Ourisman Lexus! They make my maintenance and repairs comfortable and easy, and take amazing care of my car. Mike and the mechanics listen to what is needed, help me understand what maintenance needs to be done and the options available, and make sure everything is properly taken care of. They have earned my trust for service and quality. I especially appreciate Mike's personal service, he listens and understands what I need, looks into any questions I have, works with the mechanics and lets me know details that will help me make repair decisions, keeps me informed, and is respectful of my time and helps with a loaner car when repairs will take a while and I need to get on with my day. My car is a tad old, 20+ years, was born at Lexus of Rockville, and has been beautifully maintained all this time. I appreciate the experienced mechanics that know how to keep my car in excellent condition, and get the maintenance and repairs done right the first time. The personal service and quality work gives me confidence in the dealership as a whole, not just the staff I interact with. I consider the Ourisman Lexus service department the very best I have come across, thank you! More

Very fair, efficient, clean, polite, friendly. We’ll be sure to visit them again next time we need service. We’ll be sure to visit them again next time we need service. More

Easy scheduling and excellent service. My advisor Omar was prompt, courteous and professional. It was a very pleasant experience. My advisor Omar was prompt, courteous and professional. It was a very pleasant experience. More

This dealership looks out for their customers. Good service department. And salespeople are quick to respond Good service department. And salespeople are quick to respond More

Superb customer service. Communication was great. You were treated like a human being and not a number. Communication was great. You were treated like a human being and not a number. More

Would highly recommend Jimmy Baker for service and always getting me a loaner car. He always communicates the service that should be done getting me a loaner car. He always communicates the service that should be done More

This dealer has proven to be responsive, prompt, and thoroughly customer focused. They make it easy to get your car serviced. thoroughly customer focused. They make it easy to get your car serviced. More

Moquit Malik is a phenomenal salesman. I will highly recommend him to anyone in need of a vehicle. I will highly recommend him to anyone in need of a vehicle. More

I had an exceptional car buying experience with Yuki while purchasing my Lexus RZ electric car. From the moment I stepped into the dealership, Yuki's professionalism and expertise were evident. They pat while purchasing my Lexus RZ electric car. From the moment I stepped into the dealership, Yuki's professionalism and expertise were evident. They patiently answered all my questions about the Lexus RZ and electric vehicles in general, making sure I felt well-informed and confident in my decision. Yuki's attention to detail and willingness to go the extra mile to ensure a seamless process truly stood out. The negotiation process was transparent and fair, leaving me with the peace of mind that I got a great deal. Yuki's dedication didn't end with the sale; they took the time to explain the car's features and even helped me set up the advanced technology systems. The overall experience was top-notch, and I can't recommend Yuki enough for their exceptional service. If you're looking for a positive, stress-free car buying experience, Yuki is the person to see. More