Ourisman Lexus of Rockville

Jin was great to work with, patient, and answered my questions. He was willing to stay after hours to make sure I was satisfied with my purchase. questions. He was willing to stay after hours to make sure I was satisfied with my purchase. More

Tony was great, helping me get the car my wife wanted. Tony was very patient with us. She was stuck on a specific color she wanted, and Tony was looking for it and found it, but she ended up going with to Tony was very patient with us. She was stuck on a specific color she wanted, and Tony was looking for it and found it, but she ended up going with top of the line RX500. More

Mike Coomer was our salesman and made the process fairly seamless. He checked in after the sale and made sure everything was in order. seamless. He checked in after the sale and made sure everything was in order. More

Chris is a very good salesman. He treated very well and every single thing that we ask every question he answered he is a excellent sales man the vehicle that he sold us the GX 460 He treated very well and every single thing that we ask every question he answered he is a excellent sales man the vehicle that he sold us the GX 460 is a great vehicle and we love it and thanks to Chris More

My husband and I have been dealing with Lexus of Rockville since 1993 and have always had outstanding service. Rockville since 1993 and have always had outstanding service. More

The purchasing process took about 7 months from the first time we visited the dealership. During the initial visit and test drive, we decided on the model we wanted to purchase, however, wanted to have spec time we visited the dealership. During the initial visit and test drive, we decided on the model we wanted to purchase, however, wanted to have specific color and options. Throughout the whole time, our service advisor, Kewei, was very diligent in communicating and providing various vehicles that were arriving at the dealership for consideration. A model that met all of our requirements finally was allocated to the dealership. Once the decision was made that we were going to purchase the vehicle, Kewei made the buying process very quick and easy. He prepared all the paperwork in advance, so it took very little time when we went to dealer to pick up the car. He also spent time explaining all the features and how things worked. More

The most important quality that I appreciate at the Lexus of Rockville Service Department is honesty. A couple of days ago I took my 2011 Lexus RX 350 with 224,000 miles for an oil change and brakes inspect of Rockville Service Department is honesty. A couple of days ago I took my 2011 Lexus RX 350 with 224,000 miles for an oil change and brakes inspection. Jimmy Baker recommended the rear brakes to be replaced and Yang the technician worked on my car. He suggested the differentials fluid to be changed and pointed out a light bulb burn out. More

Lexus of Rockville, Jimmy Baker provides outstanding service. Reliable, honest and high quality.I have taken multiple suvs there for all their service. The valet pick up and return is very convenient. service. Reliable, honest and high quality.I have taken multiple suvs there for all their service. The valet pick up and return is very convenient. More

Service was quick and quality was impeccable. My car was detailed and cleaned nicely. Waiting Area is maintained well with water and coffee provided on the house. My car was detailed and cleaned nicely. Waiting Area is maintained well with water and coffee provided on the house. More

Josh K. was very knowledgeable and sensitive to my concerns. His attentive service made my recent car buying experience an unexpectedly pleasant one. I look was very knowledgeable and sensitive to my concerns. His attentive service made my recent car buying experience an unexpectedly pleasant one. I look forward to working with him and his team to maintain my new purchase in top condition! More