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Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.8
2,501 Reviews
Call Dealership (301) 781-6878
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,501 reviews

September 25, 2023

Mr Fahad was equal to the job when I contacted him and showed interest on the vehicle. He treated me fairly and I appreciated that. More

by onye2020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Fahad
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Sep 25, 2023 -

Ourisman Lexus of Rockville responded

We're glad to know that Fahad was able to assist you effectively at Ourisman Lexus of Rockville. Thanks for the positive feedback, we appreciate it!

September 24, 2023

Wonderful experience. Pleasant and unrushed discussion with sales person of what I wanted and needed. Very useful suggestions made and good description of my options by More

by barbara.shoback
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mendez
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Sep 25, 2023 -

Ourisman Lexus of Rockville responded

We're so glad to know you had a wonderful experience at Ourisman Lexus of Rockville! It's great that our team could provide useful suggestions and make you feel valued. Thanks for the review, we appreciate it!

September 23, 2023

Always treated with respect for my time and care for my car. Brad is the best! More

by debbytracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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Sep 25, 2023 -

Ourisman Lexus of Rockville responded

Debby - It was our pleasure to complete your vehicle's service! Brad and the Ourisman Lexus of Rockville team thank you for your business and wish you safe travels down the road!

September 22, 2023

Chris Mendez is excellent! ! He takes time to teach you all about the new features on the Lexus. All around, I had a great experience, including with the Finance guy, Kenny. More

by dori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mendez, Kenny (finance)
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Sep 24, 2023 -

Ourisman Lexus of Rockville responded

We're delighted to know that Chris and Kenny provided you with an excellent experience at Ourisman Lexus of Rockville! It's great to see our team took the time to guide you through all your new Lexus features. Thanks for choosing us, we appreciate it!

September 21, 2023

I always receive exceptional and courteous service from service consultant Jimmy Baker and the service technicians at the dealership. Thank you. More

by mhpb1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Baker, Justin
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Sep 21, 2023 -

Ourisman Lexus of Rockville responded

We're delighted to know that you consistently receive exceptional service from Jimmy and our team at Ourisman Lexus of Rockville. Thanks for the positive feedback!

Sep 21, 2023 -

mhpb1959 responded

A sincere thanks to all of the service consultants and technicians for the consistent courteous and excellent service they have provided servicing my 2015 RX350. 😇

September 20, 2023

Ourisman dealers have very good sales Moquit he got good exsperant and good prices for my new Lexus thank moquit More

by Mongkimea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moquit
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Sep 20, 2023 -

Mongkimea responded

Thanks Ourisman Lexus dealers of Rockville

Sep 20, 2023 -

Mongkimea responded

Good work guys

Sep 20, 2023 -

Ourisman Lexus of Rockville responded

Thank you for leaving the Ourisman Lexus of Rockville team a five-star review! We are so glad you had a positive experience. Take care!

September 20, 2023

The dealership had a wide variety of vehicles to choose from. The associates were friendly and professional. More

by davea65
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hector Zacipa
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Sep 20, 2023 -

Ourisman Lexus of Rockville responded

Dave, we're glad to know you had a positive experience with our team at Ourisman Lexus of Rockville and appreciated the variety of vehicles. Thanks for sharing your feedback!

September 19, 2023

Jimmy Baker at Lexus of Rockville Service is absolutely the best to work with for car service needs. He'll explain the issues clearly, he's trustworthy and will find you any applicable discounts. More

by Jkonar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Baker
Report | Print
Sep 19, 2023 -

Ourisman Lexus of Rockville responded

We're delighted to know that Jimmy provided you with such a great service experience at Ourisman Lexus of Rockville. We appreciate your feedback and look forward to assisting you again in the future!

September 19, 2023

Was able to schedule an appointment with ease. The wait time was less than expected. More

by jmcrowder.01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
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Sep 19, 2023 -

Ourisman Lexus of Rockville responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Ourisman Lexus of Rockville team. Drive safely, and we hope to see you back again down the road!

September 19, 2023

Omar was very nice and kept me updated while I was waiting for my car to be serviced. More

by jody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Sep 19, 2023 -

Ourisman Lexus of Rockville responded

Thanks, Jody, for leaving Ourisman Lexus of Rockville a five-star review! We are glad that Omar was kind and provided prompt updates on your vehicle. See you next time!

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