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Ourisman Lexus of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.8
2,339 Reviews
Call Dealership (301) 781-6878
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,339 reviews

August 20, 2023

Justin was very helpful. It was a great experience. I will be back for my next maintenance service. More

by jpensinger7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Aug 21, 2023 -

Ourisman Lexus of Rockville responded

We are pleased to hear that you enjoyed working with Justin during your visit to Ourisman Lexus of Rockville! Come by anytime you need!

August 19, 2023

Kewei Wu is 5+ stars. He arranged to have the perfect car for me in the time frame we needed. He also explained details and features two times after delivery when I brough More

by jillkatz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kewei Wu
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Aug 21, 2023 -

Ourisman Lexus of Rockville responded

Jill, it's fantastic to know that Kewei provided you with such exceptional service at Ourisman Lexus of Rockville. We're glad he could meet your needs and explain everything thoroughly! Enjoy your new car!

August 18, 2023

We received excellence customer service from Hector. We would definitely come back if we need to purchase a car in the future. Thank you Hector. More

by Hau
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hector
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Aug 18, 2023 -

Ourisman Lexus of Rockville responded

We're so glad to know that Hector provided excellent service during your visit at Ourisman Lexus of Rockville. We appreciate the positive feedback and look forward to assisting you with any future car purchases!

August 18, 2023

The salesman Fahad Abuassi and finance maanager James Wang were very knowledgeable. will recommended to friends More

by mjahanbani11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fahd Abuassi
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Aug 18, 2023 -

Ourisman Lexus of Rockville responded

Thanks for the shout-out! We're glad to know Fahad and James provided you with a top-notch experience at Ourisman Lexus of Rockville. Your recommendation means a lot to us!

August 15, 2023

Was kept informed about all services being done to my car. It was ready exactly when I was told it would be. More

by Lcf1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin,
Report | Print
Aug 15, 2023 -

Ourisman Lexus of Rockville responded

We're glad to know you appreciated our team's communication here at Ourisman Lexus of Rockville! Thanks for the review!

August 14, 2023

I was scheduled for service the same day I called in and the service was excellent More

by Edwallington2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Aug 15, 2023 -

Ourisman Lexus of Rockville responded

Thank you for the five stars! We appreciate your business and hope to see you back again at Ourisman Lexus of Rockville. Safe travels!

August 12, 2023

Been going here for over ten years, with two cars! No need to go anywhere else as far as I am concerned. More

by abouwman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Baker
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Aug 14, 2023 -

Ourisman Lexus of Rockville responded

We're so glad to have had your trust for over a decade at Ourisman Lexus of Rockville! Thanks for sticking with us and sharing this positive review. We look forward to providing you with the same excellent service for many years to come!

August 11, 2023

Great service, fast and very attentive, I’ve been coming here for 2 years and the service is always great. More

by 300Lita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres.
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Aug 11, 2023 -

Ourisman Lexus of Rockville responded

We're delighted to know you've had consistently great service at Ourisman Lexus of Rockville. Thanks for your loyalty and this fantastic review!

August 10, 2023

Mike is professional and knowledgeable. He answered all my questions about the car I aimed to purchase. He went extra miles to provide me excellent customer service experiences and made t More

by Naiwen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Coomer
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Aug 10, 2023 -

Ourisman Lexus of Rockville responded

We're delighted to know that Mike went above and beyond in providing you with excellent service at Ourisman Lexus of Rockville. It's great to know he was able to assist even after your purchase! Thanks for the high recommendation!

August 09, 2023

Andres was very helpful, knowledgeable and friendly with the service of my car. Excellent job! More

by pychia
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Andres
Report | Print
Aug 09, 2023 -

Ourisman Lexus of Rockville responded

Thank you for leaving Ourisman Lexus of Rockville a five-star review! We are so glad that Andres was helpful and ensured your vehicle was taken care of. Until next time!

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