Ourisman Lexus of Rockville

Always speedy and courteous service at Rockville LEXUS! Mike J. is an excellent rep, and always takes great care of us. Mike J. is an excellent rep, and always takes great care of us. More

We had a wonderful experience at Ourisman Lexus of Rockville. Hector Z couldn’t have been more accommodating and professional. We were in dire need of a new car after a wreck and weren’t sure about in Rockville. Hector Z couldn’t have been more accommodating and professional. We were in dire need of a new car after a wreck and weren’t sure about investing in a Lexus but after help from Hector, Seth, and James we knew we were making the right decision for us and our needs. A+ customer service, tailored care and a fantastic price point. And we LOVE our new car. Thanks all! More

Andres was very professional, giving me updates On the service status and gave recommendations for future necessities for the car service status and gave recommendations for future necessities for the car More

Ourisman is trustworthy and responsive to my car’s maintenance. They are honest and only suggest the required maintenance-never extras. And you can wait in a comfortable lounge and are offered coff maintenance. They are honest and only suggest the required maintenance-never extras. And you can wait in a comfortable lounge and are offered coffee and snacks! More

Very pleasant to work with. Not pushy and listened to what I was looking for. Not pushy and listened to what I was looking for. More

Pei Pei Tsai was "Johnny on the Spot. " She had the car I wanted to test drive ready to go and was clear about the pricing. When I was ready to purchase, she clearly understood that I wa " She had the car I wanted to test drive ready to go and was clear about the pricing. When I was ready to purchase, she clearly understood that I was not in a mood to be upsold additional services and was very pleasant to to talk so as the care was prepped for sale. I was in and out with a barely used car that was sold below KBB in less than 2 hours. Thank you. More

The service consultant kept bad mouthing third party warranty company. I spent the majority of the day there and not able to get any work done. warranty company. I spent the majority of the day there and not able to get any work done. More

The team made our deal go smoothly and worked with us to have everything ready for the transaction when we arrived. They were very responsive. have everything ready for the transaction when we arrived. They were very responsive. More

Mr. Tim Wood is very professional at his job. He explained everything about that particular model. He showed kindness & respect to his customers. I really congratulate him on his business. Ourism explained everything about that particular model. He showed kindness & respect to his customers. I really congratulate him on his business. Ourisman Lexus of Rockville should be proud of having him working for their company. More

I receive outstanding service, the best, from my Service Manager Mike, and the mechanics at Ourisman Lexus! They make my maintenance and repairs comfortable and easy, and take amazing care of my car. Mike Manager Mike, and the mechanics at Ourisman Lexus! They make my maintenance and repairs comfortable and easy, and take amazing care of my car. Mike and the mechanics listen to what is needed, help me understand what maintenance needs to be done and the options available, and make sure everything is properly taken care of. They have earned my trust for service and quality. I especially appreciate Mike's personal service, he listens and understands what I need, looks into any questions I have, works with the mechanics and lets me know details that will help me make repair decisions, keeps me informed, and is respectful of my time and helps with a loaner car when repairs will take a while and I need to get on with my day. My car is a tad old, 20+ years, was born at Lexus of Rockville, and has been beautifully maintained all this time. I appreciate the experienced mechanics that know how to keep my car in excellent condition, and get the maintenance and repairs done right the first time. The personal service and quality work gives me confidence in the dealership as a whole, not just the staff I interact with. I consider the Ourisman Lexus service department the very best I have come across, thank you! More