Ourisman Lexus of Rockville

Brad was awesome. It was nice to know that I was being looked after by someone who cared. It was nice to know that I was being looked after by someone who cared. More

I have been dealing with this dealership for over twenty years. I have found it be a very pleasant experience. I bought my last car from YK and I bought this new car from him. He is a very personable and kn years. I have found it be a very pleasant experience. I bought my last car from YK and I bought this new car from him. He is a very personable and knowledgeable salesman. I would recommend him highly More

I love this place everybody is super nice and very helpful. Jesse and Jimmy best customers service ever helpful. Jesse and Jimmy best customers service ever More

Excellent service. Omar made sure I was taken care of and the service was completed in a timely manner. He even double checked some concerns I had. Omar made sure I was taken care of and the service was completed in a timely manner. He even double checked some concerns I had. More

Excellent service from Brad and the service team at Lexus of Rockville. I dropped my car and was the first appointment of the morning - about an hour later I was notified of what work was needed and pricing of Rockville. I dropped my car and was the first appointment of the morning - about an hour later I was notified of what work was needed and pricing was appropriate. The dealership worked quickly and allowed me to pick up at my convenience. Will definitely be back. More

Everything seems good. Needed maintenance was done. I’m very pleased so far. I’ll get back to you after I drive it some more. One Needed maintenance was done. I’m very pleased so far. I’ll get back to you after I drive it some more. One More

I have been using this dealer for quite some time. The service as far as mechanical issues are concerned, has for the most part been fine. I did have a problem the last time I was in with the service The service as far as mechanical issues are concerned, has for the most part been fine. I did have a problem the last time I was in with the service for cleaning the car. It was left spotty, the rims were not cleaned adequately nor was the front of the car. Additionally, more seriously the front passenger floor mat was not installed properly. This came as a shock to me given my previous experience at this dealer. More

As always, Aaron was knowledgeable, polite, knew why I was there and made my key. Thank you also to Doug Quander for making this possible! was there and made my key. Thank you also to Doug Quander for making this possible! More

The dealer and our sales representative were easy to deal with. We got the exact car we wanted. Our sales rep was very attentive and responsive. with. We got the exact car we wanted. Our sales rep was very attentive and responsive. More

I do not find the dealership friendly. The manager whom I dealt with was not friendly, kind of "take it, or leave it" attitude, never smiled, never greeted. Don't feel like going back ther The manager whom I dealt with was not friendly, kind of "take it, or leave it" attitude, never smiled, never greeted. Don't feel like going back there for a purchase. Sales representative Ali G. was friendly and helpful. More