Ourisman Lexus of Rockville

My experience with Ourisman Lexus was awesome! One of my best experiences working with a dealership on the purchase of a car. From beginning to end, the process was super smooth. Kudos to my sal One of my best experiences working with a dealership on the purchase of a car. From beginning to end, the process was super smooth. Kudos to my sales consultant Mike Cooomer and to Rosanne in the business office. They were awesome! I think Lexus now has me as a customer for life! More

Fantastic service. They pick up my car at my home, completed service, and returned it quickly. Thanks. They pick up my car at my home, completed service, and returned it quickly. Thanks. More

The experience at Ourisman was great! I bought my new Lexus remotely and Joao was very helpful! When I went to go pick it up, everyone was exceptional and they all wanted to be sure I was I bought my new Lexus remotely and Joao was very helpful! When I went to go pick it up, everyone was exceptional and they all wanted to be sure I was happy with my purchase. They made this the best car purchase ever! I love my new car and the Ourisman dealership! More

Got me in for a replacement battery quickly. Glad all the bells and whistles were not affected by the battery change . Glad all the bells and whistles were not affected by the battery change . More

Excellent Service. Brendan was an exceptional service advisor. Talk about white glove service, I got it here at Ourisman Lexus of Rockville. I am a long time custom Brendan was an exceptional service advisor. Talk about white glove service, I got it here at Ourisman Lexus of Rockville. I am a long time customer but Brendan is the best advisor that I have had. The service was completed when promised and the RX runs like a new car. More

I love this Ourisman Lexus of Rockville. I got two cars already from them. They are very friendly and efficient. Specially Brionna Dupree, I like her shes great. I got two cars already from them. They are very friendly and efficient. Specially Brionna Dupree, I like her shes great. More

Long time customer. Great service as always! Appreciate the strong customer service efforts and delivery. Great service as always! Appreciate the strong customer service efforts and delivery. More

Product is very good sales person Chris is very nice very helpful very good service very helpful very good service More

Jimmy Baker is always professional, easy and great to work with! Worked with him many years work with! Worked with him many years More

Very good service and comfortable waiting area. 2 negatives. First upon entering service area one individual was used to check in vehicles while 2-3 others stood around drinking coffeee and not h 2 negatives. First upon entering service area one individual was used to check in vehicles while 2-3 others stood around drinking coffeee and not helping the check in process. Second issue, only after the work was done was I advised of a new policy of charging 3% on credit card charges. Had prior notice of this been sent I would have brought my checkbook. I did complain and Nelson waived that fee. More