Ourisman Lexus of Rockville

Like ususal, the service was executed in a very organized and friendly manner. Thank you. and friendly manner. Thank you. More

Overall experience went from 4 to less than 3 to 5. There were some kerfuffles with communication but all ended very positively. There were some kerfuffles with communication but all ended very positively. More

If you are looking for Lexus I believe ourisman lexus of rockville is the right place for you. You can checkout other dealers prices with them and you will notice the difference. Great staff and Dela great rockville is the right place for you. You can checkout other dealers prices with them and you will notice the difference. Great staff and Dela great salesman, got a lot of patience and explained everything about car. I believe you should consider Dela if you visit. And I love the car. Thanks guys(Genuine review) More

Friendly professional manner of not only the sales rep but especially the General Manager. Wen the extra mile to secure the car I wanted, and negotiated in good faith. but especially the General Manager. Wen the extra mile to secure the car I wanted, and negotiated in good faith. More

Service was performed in timely and excellent fashion, easy to wait at dealership, and Andres answered all my questions. easy to wait at dealership, and Andres answered all my questions. More

The services were scheduled on Sat 11:00am and the Ourisman fulfilled it in reasonable time. Thank you. Ourisman fulfilled it in reasonable time. Thank you. More

My experiences at Ourisman of Rockville are always the best! I call and schedule my appointments with Mike J.. I drop my vehicle off and Mike J. calls me when it’s ready for pickup, best! I call and schedule my appointments with Mike J.. I drop my vehicle off and Mike J. calls me when it’s ready for pickup, More

Service Advisor Justin F. provides consistent outstanding service regarding our family's 2 Lexus vehicles. Whether a simple or complex issue or service item Justin provides cl provides consistent outstanding service regarding our family's 2 Lexus vehicles. Whether a simple or complex issue or service item Justin provides clear and timely information and counsel then gets the job done. He is focused on making it as easy as possible for us to get service done and get on with our daily lives. Outstanding service and fair pricing = a good value from your dealership. Thank you, Justin! Ken C More

Pei Pei Tsai helped my wife and me buy a new 2025 Lexus NX. First she recommended a model and walked us through its features. After we realized we actually preferred the higher model - Luxurious, she helpe NX. First she recommended a model and walked us through its features. After we realized we actually preferred the higher model - Luxurious, she helped us find the car from Ohio. The color combination we wanted was rare, and Lexus does not make too many NX. We really appreciate Pei Pei and her team's effort to help us find the car. More

Excellent employees who care and pay attention to meeting the needs of the customers. Highly recommend this dealership!! the needs of the customers. Highly recommend this dealership!! More