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Ourisman Lexus of Rockville

Rockville, MD

4.8
2,339 Reviews

15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,339 reviews

January 20, 2024

Jin he very helpful and very knowledgeable person he is outstanding person very friendly good More

by eileen.singh0904
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jin
Jan 22, 2024 -

Ourisman Lexus of Rockville responded

Thank you, Eileen, for reviewing Jin and Ourisman Lexus of Rockville! We hope you have a lovely day!

January 20, 2024

Jin Bae and the Team at Ourisman Lexus made my buying experience on my new Lexus wonderfully enjoyable! They were easy to work with right from the first contact. They paid attention to how I wanted to More

by Beach Driver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jin Bae
Jan 22, 2024 -

Ourisman Lexus of Rockville responded

We're so glad to know that Jin and our team at Ourisman Lexus of Rockville made your buying experience enjoyable! It's great to see you found the perfect vehicle. Thanks for recommending us, we appreciate it a lot!

January 19, 2024

Buying a car with Thanasios was like buying a car with my dad. He was kind, understanding, efficient and really listened to my needs. Usually at dealerships you get a feeling of being taken advantage of, but More

by Juanita20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thanasios, Seth, Rosanne
Jan 19, 2024 -

Ourisman Lexus of Rockville responded

Juanita, we're delighted to know that Thanasios and the team at Ourisman Lexus of Rockville made your car-buying experience feel like family. We appreciate your kind words and hope you love your new car!

January 18, 2024

I enjoyed my expereince with Oruisman Lexus of Rockville. Tim was a professional, salesman with the knowledge and patience that I needed to feel comfortable in buying my car. I was very impressed with your More

by dluvaae5k
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James
Jan 18, 2024 -

Ourisman Lexus of Rockville responded

We're delighted to know that you had a great experience with Tim at Ourisman Lexus of Rockville. We appreciate your kind words and look forward to staying in touch! Safe travels in your new car.

January 17, 2024

I have bought and serviced my car here for the last 3 years. The service is excellent, they even offered to pick up my car and return it. This is what I am looking for in a dealership. I have worked with More

by Thanasis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 17, 2024 -

Ourisman Lexus of Rockville responded

We're so glad to know that you've had a great experience with us at Ourisman Lexus of Rockville over the last three years. We strive for excellent service and it's wonderful to see our efforts recognized in your review. Thanks for recommending us!

January 16, 2024

She was very professional and answered my questions very well. The interest on this loan is also very good. More

by maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yuki
Jan 16, 2024 -

Ourisman Lexus of Rockville responded

We're glad to know you had a positive experience with our team at Ourisman Lexus of Rockville and found the loan terms satisfactory. We appreciate your feedback!

January 16, 2024

Staff and service is always excellent. They are courteous and perform needed maintenance without trying to tack on other stuff. We're very happy with the service we've received. More

by dgriv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YK
Jan 16, 2024 -

Ourisman Lexus of Rockville responded

We're so glad to know you've had excellent experiences with our team at Ourisman Lexus of Rockville. We always aim for top-notch service without any unnecessary extras. Thanks for your kind words!

January 12, 2024

Omar took really good care of me and made sure everything worked out fine. Omar gave me updates on service.. Thank you all for everything!! More

by Franklin / GX 470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Jan 12, 2024 -

Ourisman Lexus of Rockville responded

We're thrilled to know that Omar took good care of you! Thanks for choosing Ourisman Lexus of Rockville above the rest - see you next time, Franklin!

January 11, 2024

I was very satisfied with the accurate and friendly vehicle description as well as the service after purchase. I recommend Mr. Ali. More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alireza
Jan 11, 2024 -

Ourisman Lexus of Rockville responded

Kim, we're delighted to know you had a satisfying experience with Mr. Ali at Ourisman Lexus of Rockville! We appreciate your recommendation and look forward to serving you again in the future.

January 11, 2024

I brought my 2015 Lexus RX 350 in for the 80k service. I was taken care of promptly and professionally by the team and especially by my Service advisor, Jimmy Baker. If Jimmy isn't there.... I don't b More

by susancarey720
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Baker
Jan 11, 2024 -

Ourisman Lexus of Rockville responded

We're so glad to know that Jimmy and our team at Ourisman Lexus of Rockville have consistently provided you with reliable service for your 2015 Lexus RX 350. We appreciate the trust you've placed in us, and we'll be sure to pass along your kind words! See you again next time!

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