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Ourisman Lexus of Rockville

Rockville, MD

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Reviews
Vehicles
4.8
2,375 Reviews
Call Dealership (301) 781-6878
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15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,375 reviews

March 22, 2024

Had a great experience acquiring my new IS 350 thanks to Hector and the rest of the Ourisman staff. More

by jmccoy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Zacipa
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Mar 22, 2024 -

Ourisman Lexus of Rockville responded

Congrats on your new Lexus IS 350! It's great to see that Hector and the Ourisman Lexus of Rockville team were a pleasure to work with and delivered a five-star buying experience. Safe travels in your new ride!

March 21, 2024

Great communication, clear and thorough explanations. Pleasant and comfortable waiting area. Treated with upmost courtesy. Thank you. More

by deborahariev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
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Mar 21, 2024 -

Ourisman Lexus of Rockville responded

Deborah, we're glad to know you had a great experience at Ourisman Lexus of Rockville. Thanks for appreciating our communication and waiting area!

March 20, 2024

They are very informative, friendly and helpful. I am really happy with my car choice. I do recommend the dealer. More

by e_tena2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Athanasios
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Mar 20, 2024 -

Ourisman Lexus of Rockville responded

We're glad to know you had a positive experience with us at Ourisman Lexus of Rockville and that you're happy with your car choice. Thanks for recommending our dealership!

March 20, 2024

Dealership was nice, new, and organized, but, best of all was our salesperson Jin. He was great More

by johnhstyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jin
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Mar 20, 2024 -

Ourisman Lexus of Rockville responded

John, congratulations on your new ride! Thanks for choosing to do business with Jin and our Ourisman Lexus of Rockville team. Have an awesome day!

March 20, 2024

Brad provided amazing customer service! I totally recommend this dealership and will definitely purchase my next vehicle from them. More

by aaronsteward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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Mar 20, 2024 -

Ourisman Lexus of Rockville responded

Aaron, we're delighted to know Brad provided top-notch service during your visit to Ourisman Lexus of Rockville. We look forward to assisting you with your next vehicle purchase! Safe travels until then!

March 19, 2024

service very nice person and fast service contacted me before on E-mail and text very good More

by jackmeng1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Mendez
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Mar 19, 2024 -

Ourisman Lexus of Rockville responded

Jack, it was our pleasure to assist you. Thank you from all of us here at Ourisman Lexus of Rockville!

March 18, 2024

Exceptional service and staff. Pei Pei was helpful, listened and answered all of my questions. Thank you for making my experience so easy! More

by calcuttakd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pei Pei Tsai
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Mar 18, 2024 -

Ourisman Lexus of Rockville responded

We're so glad to know that Pei Pei and the rest of our team at Ourisman Lexus of Rockville were able to provide you with an easy, exceptional experience. Thanks for your kind words!

March 16, 2024

Lexus is so accommodating and Brad goes beyond to make sure everything is done with no inconvenience. Very easy to schedule your service. More

by makramer26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Auslander
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Mar 18, 2024 -

Ourisman Lexus of Rockville responded

Thanks for the review! We're glad to know Brad and our team at Ourisman Lexus of Rockville made your service scheduling easy. Your feedback is appreciated!

March 16, 2024

Excellent customer service. Justin explain in detail about the car service was done in my vehicle . Great job More

by reynajurado2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Mar 18, 2024 -

Ourisman Lexus of Rockville responded

We're glad to know you had an excellent experience with our team at Ourisman Lexus of Rockville. We'll make sure Justin knows how much his detailed explanations were appreciated! Thanks for the review and we look forward to serving you again in the future.

March 14, 2024

Wonderful! The staff was not only professional and helpful, but made the whole car buying experience very pleasant. Special shout out to Kofi and Josh who were More

by ellen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kori, Josh, Sassoon
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Mar 14, 2024 -

Ourisman Lexus of Rockville responded

Ellen, we're so glad to know that Kofi, Josh, and Sasson made your car buying experience at Ourisman Lexus of Rockville a pleasant one. We appreciate the recommendation! Enjoy your new ride!

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