Ourisman Lexus of Rockville

Best Dealership i've ever been to We have landed into lexus of Rockville after going to several lexus location.... we liked cars on the other locations but weren't satisfied somehow... We have landed into lexus of Rockville after going to several lexus location.... we liked cars on the other locations but weren't satisfied somehow.... but as soon as we entered into the Lexus of Rockville we knew we'll walk out with a new car in hand... Kudos to Leo and Jessie for the best customer satisfaction service and working out with all of our needs and requirements... i will def encourage everyone to go visit them of you are in a market to buy a new lexus or pre-owned car.... i bet you will never regret it... :)) More

Excellent experience Jose made this experience excellent! I have been working with him for years, and he's always responsive and explains exactly the need for the work bei Jose made this experience excellent! I have been working with him for years, and he's always responsive and explains exactly the need for the work being performed. I trust his knowledge of the Lexus cars and trucks and values his advice. He always keeps me informed of the status of the work being performed and when my vehicle will be ready for pick up. More

Bad tires and no love. LX570 has tires that have worn irregularly after 6 thousand miles and I was accused of bad driving habits. Be sure to do your due diligence. LX570 has tires that have worn irregularly after 6 thousand miles and I was accused of bad driving habits. Be sure to do your due diligence. More

Excellent Experience Drove 100 miles to go to this Dealership and it was worth it great service and excellent staff!! The Lexus Isf was perfect as Melissa describe over th Drove 100 miles to go to this Dealership and it was worth it great service and excellent staff!! The Lexus Isf was perfect as Melissa describe over the phone. More

Good Fast Service The gentlemen who take the cars in and send them to be repaired are knowledgeable and try to give the fastest help available. Loaner cars are easily The gentlemen who take the cars in and send them to be repaired are knowledgeable and try to give the fastest help available. Loaner cars are easily given if the problem solving and repair is lengthy. I am always happy to have my car repaired there. More

Candid Representatives Dealership no longer offers the paint and fabric sealant protection that I bought as an option 15 years ago. Option included application every 2 year Dealership no longer offers the paint and fabric sealant protection that I bought as an option 15 years ago. Option included application every 2 years at no additional charge. Representative offered to clean exterior of car, which was satisfactory to me. The work done was excellent. More

Very pleasant. No problem with service, attention from Mr. Harris, or the lounge where I waited. Coffee, bagels, muffins, bananas, cold drinks, all provided. There No problem with service, attention from Mr. Harris, or the lounge where I waited. Coffee, bagels, muffins, bananas, cold drinks, all provided. There was even a NYT. More

Very good This rating is very will deserve and I am interested in a new car. The Lexus is at the top of my list. The color that I wanted did not have . This rating is very will deserve and I am interested in a new car. The Lexus is at the top of my list. The color that I wanted did not have . More