Ourisman Lexus of Rockville

Pierre and the Service Department Team My car was serviced for a recall. The entire experience from the day I scheduled my appointment to the next day the vehicle was serviced was the best My car was serviced for a recall. The entire experience from the day I scheduled my appointment to the next day the vehicle was serviced was the best experience. I have owned 4 Lexus and have went to dealerships in MD & VA. Lexus of Rockville was the best with the best service department. I past Lexus of Silver Spring daily and I WILL never take my car there for service again! More

The best ever The only I can say is all department service , sales it is the best experience on dealer I have ...very professional, customer service the best ...if The only I can say is all department service , sales it is the best experience on dealer I have ...very professional, customer service the best ...if do you want buy a car and follow service like a king come to lexus of rockville. I got a gx 17 and rx.350 17 I'm so happy ..ask for Arnold the best sale guy ever... Thank you Roberto castillo More

They are good listeners, quick service and great workmanshi, Great service good listener and problem solver very attentive to your needs makes sure you are satisfied with the service I would easily recommend Pi Great service good listener and problem solver very attentive to your needs makes sure you are satisfied with the service I would easily recommend Pierr More

First Lexus owner Mr Joshua my salesman is the best. Jesse is wonderful with prices & so patience. I love my lexus & thinking about to replace my other vehicle with the Mr Joshua my salesman is the best. Jesse is wonderful with prices & so patience. I love my lexus & thinking about to replace my other vehicle with them again. Highly recommend them More

A Lexus and warm cookies too! My wife and I just purchased a 2018 Lexus RX 350 from Lexus of Rockville. We are overwhelmed with joy! Our salesperson, Kewai (Kay) Wu, really set t My wife and I just purchased a 2018 Lexus RX 350 from Lexus of Rockville. We are overwhelmed with joy! Our salesperson, Kewai (Kay) Wu, really set the bar with outstanding customer service. From the time we walked in the door to the day we drove off as new owners, he has been right there to answer every question we could come up with. Kay took his time with us to show us many different models and colors, explaining all of the exciting technology as we went along. His openness about pricing is what really sealed the deal for us! I will recommend Kay and Lexus of Rockville to all our friends who are considering buying a Lexus. My wife also enjoyed the "Lexus Technology School" she attended taught by Bernie Kitts. He spent a couple of hours showing her how to use every bit of technology that comes with the RX 350. More

Knowledge Really Does Make A Difference! This was our third lease of an ES350 from Lexus of Rockville. All three times we were assisted by Doug Quander, and his award for being a top performe This was our third lease of an ES350 from Lexus of Rockville. All three times we were assisted by Doug Quander, and his award for being a top performer is well deserved. Not only is Doug super-up-to-speed on all the technical aspects of the cars, but he is unbelievably nice and accommodating in every step of the process. The service area at Lexus of Rockville is also fast, efficient and friendly. Why would you want to go anywhere else? More

A Luxury Experience Deciding which vehicle to purchase is not always the most important decision. Buying the vehicle from people who are knowledgeable, trustworthy and wh Deciding which vehicle to purchase is not always the most important decision. Buying the vehicle from people who are knowledgeable, trustworthy and who actually care is MORE IMPORTANT . I recently purchased a Lexus LC500H from Lexus of Rockville. As a business owner I appreciate how GM Peter Bearsch leads this sales team. With his help and the assistance of Assistant Manager Juan Torreblanca and Sales Associate Michel Aragon my wife and I were surprised how much we enjoyed our experience. I give my strongest recommendation to Lexus of Rockville and suggest that you ask for these three by name. More

Best Car Buying Experiance Just purchased a LC500 from the Lexus in Rockville. Peter, Arnold, and Juan were nothing but amazing! They were able to locate the color and features Just purchased a LC500 from the Lexus in Rockville. Peter, Arnold, and Juan were nothing but amazing! They were able to locate the color and features I requested and got the car in no time. The car was shipped from Connecticut to Maryland and I received updates daily. Arnold was my sales representative and he provided the best customer service! I will surely be back and refer to all my friends/family. Thanks so much guys. More

New Lexus Owners Finally stepped into the Lexus family because of a great team. Special thanks to Mike Pharzam (hope I spelled the name correctly) and Chris Morris fo Finally stepped into the Lexus family because of a great team. Special thanks to Mike Pharzam (hope I spelled the name correctly) and Chris Morris for a great buying experience. More

Great Experience Set appointment, cordially greeted by Joe Harris, he answered by concerns HONESTLY, all concerns were handled. The entire atmosphere was very Professi Set appointment, cordially greeted by Joe Harris, he answered by concerns HONESTLY, all concerns were handled. The entire atmosphere was very Professional. This is my third Lexus bought from Rockville Lexus and I will continue to deal with them. More