Ourisman Lexus of Rockville
Rockville, MD
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Our service was great from Mokit who sold us our RX350h and Ourisman Lexus! Very efficient and timely. Would work with this team again. Bernie was outstanding at training. I wish I could bring him home w and Ourisman Lexus! Very efficient and timely. Would work with this team again. Bernie was outstanding at training. I wish I could bring him home with me for more one on one. Arnold Garcia, sales manager was so efficient with all the paperwork and answering questions. All in all I give an A + to this dealership. More
My experience with Ourisman Lexus was superb. Ourisman offer valet service which is great. My Lexus was picked up by an extremely courteous serviceman who also dropped the loaner for the durati Ourisman offer valet service which is great. My Lexus was picked up by an extremely courteous serviceman who also dropped the loaner for the duration of the maintenance of my Lexus. I wall appraised of the status of the maintenance, and when it was done, my car was brought back to my house, again by a very courteous serviceman. I was extremely satisfied. More
I can't recommend my Service Technician, Vincent highly enough! From start to finish, he gave me the royal treatment. Vincent went out of his way to serve my needs and look thoroughly into my vehicle histo enough! From start to finish, he gave me the royal treatment. Vincent went out of his way to serve my needs and look thoroughly into my vehicle history to know best what was needed. I am so grateful to Ourisman and Vincent for being there in my time of need. My Lexus RX 450 is riding even better than ever. Such a smooth and quiet ride! Thank-you!! More
Bill was very knowledgeable and professional during the entire experience. He was honest and attentive to me throughout. I recommend him to anyone shopping for Lexus at the Ourisman Rockville Lexus. entire experience. He was honest and attentive to me throughout. I recommend him to anyone shopping for Lexus at the Ourisman Rockville Lexus. More
My salesman, Mr. Tsounis was a very knowledgeable man. I came with my nephew a week earlier and he purchased a car from him. Mr. Tsounis was very accommodating and Tsounis was a very knowledgeable man. I came with my nephew a week earlier and he purchased a car from him. Mr. Tsounis was very accommodating and was willing to answer every question and make us feel comfortable. He made sure he familiarized my nephew with his new purchase. Interestingly enough my nephew was looking for a new vehicle because his car had been totaled. While he was purchasing his car my insurance company totaled my car also. I came back to Mr Tsounis after I found a vehicle I liked online because of the service I experience while my nephew was making his purchase. Mr. Tsounis did now disappoint. I come on a rainy stormy Saturday with my girlfriends in tow, Not only was he accommodating to me but also to them. Not only is he knowledgeable but he is very deliberate in making you feel like you are his only customer. More
The salesman (Gessin) made the process fun and painless. He was in a great mood and was smiling the entire time I was with him. That is rare in the auto industry. No pressure and was bringing around cars to He was in a great mood and was smiling the entire time I was with him. That is rare in the auto industry. No pressure and was bringing around cars to compare without asking to get a good idea of what was on the lot. More