Ourisman Lexus of Rockville

Before I made it to the showroom door I was greeted by a mgr and he got a salesman to help.Tony was very friendly and I purchased it the same day and Tony delivered it to my home after a scratch was fixed i mgr and he got a salesman to help.Tony was very friendly and I purchased it the same day and Tony delivered it to my home after a scratch was fixed in 2 days. More

My wife and I have been getting our car serviced at Lexus in Rockville for several years. The service is excellent. They are always on time very clean and provide excellent advice on what needs to be done. W in Rockville for several years. The service is excellent. They are always on time very clean and provide excellent advice on what needs to be done. We would highly recommend them More

Provides excellent service. I have taking my 2018 Lexus here from the very beginning and very happy with their overall customer service. I trust their advice and take it to be unbiased. here from the very beginning and very happy with their overall customer service. I trust their advice and take it to be unbiased. More

Friendly staff members and great customer service. I will bring my vehicle back here in the future. Will definitely recommend this dealership to friends and family. bring my vehicle back here in the future. Will definitely recommend this dealership to friends and family. More

My serv rep Pierr is very professional and everything with my car comes back perfect. Thanks for the great service. Customer service is an A++++ with my car comes back perfect. Thanks for the great service. Customer service is an A++++ More

Friendly, professional care by Jimmy Baker. I have appreciated his support for and attention to me and my Lexus over the years. Jimmy has been my service advisor since the car was purchased in 2007. appreciated his support for and attention to me and my Lexus over the years. Jimmy has been my service advisor since the car was purchased in 2007. More

It was very courteous and pleasant.Tires came after 4 It was very courteous and pleasant. Tires came after 4 days but Aaron was updating the status very promptly. The loaner car was very handy It was very courteous and pleasant. Tires came after 4 days but Aaron was updating the status very promptly. The loaner car was very handy More

Yk is the best sales person I have ever worked with. If you are in the market. Def go his way. He is thorough , knowledgeable, and goes above and beyond. you are in the market. Def go his way. He is thorough , knowledgeable, and goes above and beyond. More

Joeseph, our service advisor was very helpful and knowledgeable. The service was quick and efficient. The waiting area was clean and had seating protocols for the virus. knowledgeable. The service was quick and efficient. The waiting area was clean and had seating protocols for the virus. More

I have been very pleased with the outstanding customer service with Lexus of Rockville. I chose Lexus of Rockville for this very reason prior to the purchase of my Lexus RX350. Customer service is most im service with Lexus of Rockville. I chose Lexus of Rockville for this very reason prior to the purchase of my Lexus RX350. Customer service is most important to me. It's easy to choose a vehicle based on looks and other options which are so prevalent in today's marketplace however, customer service is the distinguishing factor which separates professionals from mediocre. Mr. Shawn Solan is a consummate professional and represents the very best of Lexus service professionals. Frequent updates, anticipated needs, promptness, and attention to detail exemplify his approach and live up to the excellent reputation for Lexus service. I'm so pleased and you'd be too! More