Ourisman Lexus of Rockville

All aspects of the sale were very professional and expertly done. That went out of there way find the car I wanted in day and had on the road the next day expertly done. That went out of there way find the car I wanted in day and had on the road the next day More

Great customer service at Lexus Dealership. Jimmy helped me when I first arrived to get an oil change,the wait time was fast. Excellent service! me when I first arrived to get an oil change,the wait time was fast. Excellent service! More

Ozzy was terrific to work with. He suggested picking up my car and leaving a loner which made the whole experience a breeze. He’s super nice too. my car and leaving a loner which made the whole experience a breeze. He’s super nice too. More

I was pleased with my service appointment. Shawn was I was pleased with my service appointment. Shawn was great with informing me to what was needed for my car during my service appointment which made I was pleased with my service appointment. Shawn was great with informing me to what was needed for my car during my service appointment which made my car service experience run smoothly. More

We have used this Ourisman Lexus dealer since 1998 and every single service has been professional, courteous and friendly. I give my highest recommendation to both this dealership and its employees. every single service has been professional, courteous and friendly. I give my highest recommendation to both this dealership and its employees. More

Brand new car with less than 500 miles on it and I noticed a tire defect. Plain n simple. By all rights a dealership did not have to do a thing. But oarsman Lexus went above and beyond and made me who noticed a tire defect. Plain n simple. By all rights a dealership did not have to do a thing. But oarsman Lexus went above and beyond and made me whole by replacing the tire. Most car dealerships would have told me too bad unless I had purchased extra tire insurance. Lexus understood the bigger issue and took care of their customer. Way to go oarsman Lexus five stars More

I had an absolutely positive experience when buying my new car. Tim was great from the time we walked in the door to the time we drove off the lot in our new car. Very helpful and knowledgeable of all of new car. Tim was great from the time we walked in the door to the time we drove off the lot in our new car. Very helpful and knowledgeable of all of the features. He even took pictures of me with my new Lexus (big red bow and all)! I will be a customer for life. Thanks to everyone at Lexus of Rockville for making my experience a great one! More

Jimmy met me as soon as I pulled into the garage, listened to my needs, estimated when work would be completed. Work completed on-time. listened to my needs, estimated when work would be completed. Work completed on-time. More

It was a very friendly and supportive communication with the representative. Made quick diagnosis and arranged a rental car. I thought later that I should have asked him to check the tire pressures as well. the representative. Made quick diagnosis and arranged a rental car. I thought later that I should have asked him to check the tire pressures as well. More

The requested service was done very quickly. All issues were resolved: key battery replacements, engine malfunction light, battery check and multipoint inspection. Will come back for service in September. were resolved: key battery replacements, engine malfunction light, battery check and multipoint inspection. Will come back for service in September. More