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Ourisman Lexus of Rockville

Rockville, MD

4.8
2,505 Reviews

15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,505 reviews

March 27, 2021

Very efficient. Very pleasant. You really do not need a twenty five word minimum. The best reviews should be short and sweet. Is this Ok? More

by Dorothy Parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Gabriela Ramos
Mar 29, 2021 -

Ourisman Lexus of Rockville responded

Dorothy, thank you for taking the time to leave us five stars! We are grateful that we got the opportunity to work with you here at Ourisman Lexus of Rockville, and we hope to see you again sometime!

March 27, 2021

Great customer service at all times from the time you make the appointment to the time you drive your car of the lot. Thank you! More

by Bintou.goumballa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
Mar 29, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Ourisman Lexus of Rockville, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

March 27, 2021

Took my car in for it's one year service. Justin was great - explained what he would do, took great care of my car, and service was done when he said it would be. Great experience overall. More

by Yuliya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 29, 2021 -

Ourisman Lexus of Rockville responded

Yuliya, thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Ourisman Lexus of Rockville, and we will certainly let Justin and our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

March 27, 2021

I have been with Lexus of Rockville many years with several vehicles. Always excellent service, courtesy, and value. The quality of a Lexus is evident throughout ownership. More

by j4callan5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 29, 2021 -

Ourisman Lexus of Rockville responded

Thank you so much for your longtime business and support! We are delighted that you can depend on our team for professional service, every visit. See you soon at Ourisman Lexus of Rockville!

March 27, 2021

It was a pleasure to work with Pierre. He was polite, responsive, and cordial. He provided a thorough explanation of work being performed and future work needed. More

by Kit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pierre
Mar 29, 2021 -

Ourisman Lexus of Rockville responded

Kit - Thank you for sharing so many compliments about Pierre! We love to hear that he provided informative service. Our team at Ourisman Lexus of Rockville is grateful for your business and we hope for the opportunity to assist you in the future.

March 27, 2021

It nice was doing business with Roseanne Baggett of Lexus Rockville. She answered our questions regarding the car we are buying to her best. Some personal items were left in the old car. She was very helpf More

by Ebhei415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernie (Tech Specialist)
Mar 29, 2021 -

Ourisman Lexus of Rockville responded

Thank you for shopping with us at Ourisman Lexus of Rockville! I'm so happy to hear that you enjoyed working with Roseanne to get into your new vehicle and appreciate you taking time to share this feedback. If you have any questions about your purchase, please don't hesitate to give me a call. I would be glad to assist you. David Slebodnick - General Manager - (301) 825-9552

March 26, 2021

Seth Hamm was great to work with. He was very friendly, patient, and professional!! He made my car buying experience very pleasant and I definitely recommend working with him! More

by Nsini Alease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Hamm
Mar 26, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to review us, Nsini! We appreciate the kind feedback and are happy to hear that you had such a successful experience working with Seth. Drive safely, and we hope to see you again at Ourisman Lexus of Rockville!

March 25, 2021

The entire team was awesome. The purchase of my CPO Lexus took minutes and Mr Josh Kabira is a most excellent asset to this dealership and because of him, anyone I know looking to buy a Lexus, I will direct More

by Blowinupfattyku
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kabira
Mar 25, 2021 -

Ourisman Lexus of Rockville responded

Thank you for taking the time to leave us a review! We are so glad you had a good experience working with our team at Ourisman Lexus of Rockville, and we will certainly let Josh know that you appreciate his help. We are proud that we earned your recommendation, and we hope to see you again sometime!

March 25, 2021

All aspects of the sale were very professional and expertly done. That went out of there way find the car I wanted in day and had on the road the next day More

by R.d.jacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Quander, Jesse Drost
Mar 26, 2021 -

Ourisman Lexus of Rockville responded

We couldn't have asked for better feedback! Thank you for trusting Ourisman Lexus of Rockville with your business, and congratulations on your new car!

March 24, 2021

We have used this Ourisman Lexus dealer since 1998 and every single service has been professional, courteous and friendly. I give my highest recommendation to both this dealership and its employees. More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
Mar 24, 2021 -

Ourisman Lexus of Rockville responded

We are so grateful for your years of business, Tony! Your recommendation of our team means the world to us and we look forward to assisting you next time at Ourisman Lexus of Rockville. Thank you!

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