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Ourisman Lexus of Rockville

Rockville, MD

4.8
2,505 Reviews

15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,505 reviews

March 31, 2021

Justin and Ann are great to work with, extremely knowledgeable about the products they work with and go out of their way to ensure customer satisfaction. Thanks! More

by Jeffrey Balkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Furstenberg, Ann Noblejas
Mar 31, 2021 -

Ourisman Lexus of Rockville responded

Jeffrey, we are delighted to read your glowing feedback about Justin and Ann. Thank you for choosing Ourisman Lexus of Rockville, it means a lot to hear that you are a happy customer. See you next time!

March 29, 2021

Quick & efficient quality. Jose was there as I came in to meet me and I was in and out very timely. As always, Ann was there to support and make the visit exceptional. More

by cris953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose & Ann: Service
Mar 30, 2021 -

Ourisman Lexus of Rockville responded

Thank you for your continued business and your confidence in our team! We are happy to hear that Jose and Ann made your recent visit a five-star one. See you next time at Ourisman Lexus of Rockville!

March 28, 2021

The Rockville Lexus location shares an excellent experience. They are very attentive, friendly and upbeat. I would highly recommend this location. Also my service attendant was great. More

by NCJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osborne
Mar 29, 2021 -

Ourisman Lexus of Rockville responded

Thank you so much for the rave review! We are delighted to earn your recommendation and appreciate you trusting Ourisman Lexus of Rockville with your vehicle. Safe travels and we look forward to your next visit!

March 28, 2021

Great service! I came in for a used Lexus and received great service. Very professional and I was extremely happy with my purchase. Josh was great. More

by Alyssa.taliaferro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Gabriela Ramos
Mar 29, 2021 -

Ourisman Lexus of Rockville responded

Congratulations on your new-to-you car, Alyssa! Thank you for supporting Ourisman Lexus of Rockville and highlighting Josh's great work. Safe travels!

March 28, 2021

Excellent service and expertise by Seth Hamm and team. Knowledgeable. Competent. Friendly. Welcoming. Thorough. Time efficient. Excellent follow up and follow through. Will definitely come again for futur More

by peacockeric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Hamm
Mar 29, 2021 -

Ourisman Lexus of Rockville responded

Thank you for reviewing Ourisman Lexus of Rockville! We're happy to hear that Seth was such a pleasure to work with during your visit and we look forward to serving you next time!

March 28, 2021

From start to finish, the team over at Lexus of Rockville made our experience one of the best ever. The customer service, the detail and more importantly, the honesty and transparency provided to my wife and More

by williemarta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Quander, Jessie Drost, James Shin
Mar 29, 2021 -

Ourisman Lexus of Rockville responded

Will and Marta - Reviews like this one make us smile! We love to hear that you receive straightforward service from our team and that Doug explained the features of your new vehicle so you can be confident out on the road. Thank you for your business and safe driving in your 2021 Lexus UX 250h!

March 27, 2021

Osborne, what can I say!!We need more people like Osborne, what can I say!! We need more people like Ozzy. Punctual Polite Went above and beyond Not to many people in this world, know what’s i More

by Keepitreal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osborne
Mar 29, 2021 -

Ourisman Lexus of Rockville responded

It was so kind of you to share your feedback! We're thrilled to see that Ozzy provided you with the 5-star service that we strive to offer our customers. All of us at Ourisman Lexus of Rockville look forward to taking care of you next time!

March 27, 2021

Excellent. Seth is terrific salesman. He knows my requirements and he knows the cars well. He was great to work with. I have bought four cars from him. More

by shark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Hamm
Mar 29, 2021 -

Ourisman Lexus of Rockville responded

Thank you for your loyalty to Seth and Ourisman Lexus of Rockville! It is always a pleasure to assist you and we look forward to welcoming you back in the future. Until then, safe travels in your new car!

March 27, 2021

Jimmy was friendly and quick when helping me get my vehicle in service and then getting me a loaner so I could return to work in a timely manner. He was knowledgeable and informed me about what was hap More

by Lelephilpot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
Mar 29, 2021 -

Ourisman Lexus of Rockville responded

Thank you so much for taking time to commend Jimmy! We are very happy to hear that he provided helpful and informative care regarding the service to your vehicle. Our team at Ourisman Lexus of Rockville wishes you safe driving!

March 27, 2021

By far the most painless car buying experience I’ve ever had. I was in and out in no time. Everyone I dealt with was very professional from the salesperson, manager, finance and concierge. I would highly re More

by wilcoxg77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roseanne Baggett, Gabriela Ramos
Mar 29, 2021 -

Ourisman Lexus of Rockville responded

It makes our day to hear that our team delivered the best car-buying experience you have ever had! Thank you for choosing Ourisman Lexus of Rockville and sharing your positive feedback. Safe travels in your new ride!

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