Ourisman Lexus of Rockville

It was a pleasure to work with Seth and the team at Ourisman Lexus of Rockville. The process was relatively smooth and simple. Seth was very knowledgeable when it came to my choice in models and wanted Ourisman Lexus of Rockville. The process was relatively smooth and simple. Seth was very knowledgeable when it came to my choice in models and wanted to make sure I was pleased with my choice. Overall, my experience has been very good and would recommend to anyone looking for a new Lexus. More

It was great 4.5 stars but not perfect ... there was a car obstructing the exit area . I waited 5 mins in my car to exit ... car obstructing the exit area . I waited 5 mins in my car to exit ... More

Excellent customer service! Shawn answered all my questions about my Lexus and provided honest feedback on when I need to schedule an appointment for future repairs. Ask for Shawn when you go in for questions about my Lexus and provided honest feedback on when I need to schedule an appointment for future repairs. Ask for Shawn when you go in for repairs! More

Outstanding customer service! Very prompt, efficient and attentive. Jimmy was great in letting me know what the status of my repairs were and offering my loaner. I felt as if I was in good hands. attentive. Jimmy was great in letting me know what the status of my repairs were and offering my loaner. I felt as if I was in good hands. More

Lexus of Rockville redefines customer service! They combine modern technology and old fashioned customer care. If I could afford it I would buy another car from them just for the fun it. combine modern technology and old fashioned customer care. If I could afford it I would buy another car from them just for the fun it. More

Always welcomed immediately and given loner vs having to wait. Super clean dealership, pleasant waiting environment and warm service. I was initially told that I had a suspension, strut and shock problem w wait. Super clean dealership, pleasant waiting environment and warm service. I was initially told that I had a suspension, strut and shock problem when I was on travel out of state. Lexus saved me from a wrong diagnosis! More

I have been dealing with Lexus of Rockville for years and can always count on their exceptional service. My service representative is Jimmy Baker and he is outstanding. can always count on their exceptional service. My service representative is Jimmy Baker and he is outstanding. More

This was my first time dealing with Lexus of Rockville and Rosanne made it, by far, the best car buying experience I have EVER had. From start to finish, she was extremely attentive and communicative, and and Rosanne made it, by far, the best car buying experience I have EVER had. From start to finish, she was extremely attentive and communicative, and got the exact car I wanted. More

Great service! Car picked up on time, serviced quickly & returned on time. Service rep, Jimmy Baker, kept in touch about the car and was available to answer any questions or concerns. I always trust Jimmy w returned on time. Service rep, Jimmy Baker, kept in touch about the car and was available to answer any questions or concerns. I always trust Jimmy with my car! More

Kofi was extremely helpful with my trade and my purchase. I would highly recommend him and Ourisman for your next car buying experience. Thanks Kofi, you did a great job. I would highly recommend him and Ourisman for your next car buying experience. Thanks Kofi, you did a great job. More