Ourisman Lexus of Rockville

Staff was very friendly and helpful. Yaw listened to my needs and questions regarding my new purchase and trade in. Also the financial agent Mr. Garcia was very knowledgeable and helpful. needs and questions regarding my new purchase and trade in. Also the financial agent Mr. Garcia was very knowledgeable and helpful. More

Searched till they finally found the car I wanted.Wasn’t Searched till they finally found the car I wanted. Wasn’t easy. Also negotiated trade in value. Car market in challenging times. Thanks to YK Searched till they finally found the car I wanted. Wasn’t easy. Also negotiated trade in value. Car market in challenging times. Thanks to YK More

Lexus of Rockville is dedicated to excellence as evidenced by the tremendous service given me by Seth Hamm. Mr. Hamm brought my new Lexus to where I was located near Frederick, Maryland and, for a 2 evidenced by the tremendous service given me by Seth Hamm. Mr. Hamm brought my new Lexus to where I was located near Frederick, Maryland and, for a 2nd time, went over details/features in my new Lexus; and we did the final paperwork and signing of documents. Seth is a very friendly, knowledgeable and efficient sales representative! Thank you! More

Very helpful staff. Prompt service. Fair pricing. No issues at all. Great customer experience! I will come back again for my car maintenance and trust them with my car issues at all. Great customer experience! I will come back again for my car maintenance and trust them with my car More

Very smooth transaction, friendly sale representative, price is so so because i purchased the car at fair value, but service is great, Anthanasios was very nice price is so so because i purchased the car at fair value, but service is great, Anthanasios was very nice More

My experience with Ourisman Lexus of Rockville was outstanding!! Aaron Gutierrez provided exceptional customer service. He was very courteous and professional and kept me informed every step of the wa outstanding!! Aaron Gutierrez provided exceptional customer service. He was very courteous and professional and kept me informed every step of the way with my vehicle service needs. More

We traveled from Philadelphia to Rockvile and Roseann had everything done and car was ready for us to take. Dealing with Roseann on the phone was seamless and friendly. Roseanne knew her product amd answered everything done and car was ready for us to take. Dealing with Roseann on the phone was seamless and friendly. Roseanne knew her product amd answered each question we had. When we arrived at tje dealership Roaseann immediately introduced herself and was very professional and friendly More

Service was prompt, efficient and thorough. Cost of service was reasonable and fair with no pressure to upsell additional service. I will return for scheduled service service was reasonable and fair with no pressure to upsell additional service. I will return for scheduled service More

Outstanding group of people! Always excellent!The Outstanding group of people! Always excellent! The process was seamless from everyone. Please continue the great customer service you all provide. I Outstanding group of people! Always excellent! The process was seamless from everyone. Please continue the great customer service you all provide. I love my car! More

Jimmy Baker as always was very knowledgeable and was able to answer my questions which lead to outstanding service. I will be a return customer. to answer my questions which lead to outstanding service. I will be a return customer. More