Ourisman Lexus of Rockville

From scheduling to reception when I arrived to explanation and provision of services and ultimately final payment, the process was painless. Justin was helpful throughout. explanation and provision of services and ultimately final payment, the process was painless. Justin was helpful throughout. More

Conveniently located , friendly service in a timely manner, not insisting on a specific repair .The charge for a routine (35000) service was fair.Will see you in six months from now manner, not insisting on a specific repair .The charge for a routine (35000) service was fair.Will see you in six months from now More

Doug Quander & Jesse Drost are very courteous, professional, and knowledgeable. They always make sure my purchase experience is seamless, pleasant, and efficient. They are always available to resp professional, and knowledgeable. They always make sure my purchase experience is seamless, pleasant, and efficient. They are always available to respond to any questions and provide assistance. Lexus of Rockville offers the best customer experience... Thank you! AW More

Job well done in a timely fashion. Did oil change on my Lexus IS250. I will definitely come back . Very friendly. Keep up the good work Lexus IS250. I will definitely come back . Very friendly. Keep up the good work More

Ourisman had very friendly associates in their service department. The waiting area was clean, well stocked with beverages and since the service on my vehicle was going to be several hours, I was offered department. The waiting area was clean, well stocked with beverages and since the service on my vehicle was going to be several hours, I was offered a loaner by my associate Mr. Shawn Solan. The loaner was great and by the time I returned the car to the dealership, my vehicle was almost ready. Shawn, who had to leave early that day, even called to check in with me after he was off duty to make sure everything was good. Great customer service! This is the second time I have used Oursiman Lexus of Rockville for service and had great experiences both times. More

EXCELLENT AND EFFICIENT SERVICE. THE PICKUP AND DROPOFF WAS EASY AND SERVICE TECH’S GUIDANCE WAS GREAT. WILL CONTINUE TO USE IN THE FUTURE FOR MY SERVICE WAS EASY AND SERVICE TECH’S GUIDANCE WAS GREAT. WILL CONTINUE TO USE IN THE FUTURE FOR MY SERVICE More

Justin was my advisor. Excellent people skills. Justin was very pleasant and kept me informed while I waited. Looking forward to my 25,000 miles service with Justin being my advisor. was very pleasant and kept me informed while I waited. Looking forward to my 25,000 miles service with Justin being my advisor. More

Outstanding service, as always. Shawn Solan went above and beyond to make sure my ISF was properly taken care of. I have frequented many luxury dealerships over the years and the experience that Shawn fac and beyond to make sure my ISF was properly taken care of. I have frequented many luxury dealerships over the years and the experience that Shawn facilitates is by far the best! Thank you. More

The employees at Lexus of Rockville are very courteous and professional. I always have a quality, pleasant experience when I come for service. Keep up the good work. and professional. I always have a quality, pleasant experience when I come for service. Keep up the good work. More

In my eight years with this dealership, my service / maintenance visits are always a pleasure. All who I interact with are always courteous and professional. maintenance visits are always a pleasure. All who I interact with are always courteous and professional. More