Ourisman Lexus of Rockville

The first service after the purchase was quickly taken care of by the dealer. Outstanding customer service and people at the dealer were evermore willing to help while waiting for the car. Gabriela was so care of by the dealer. Outstanding customer service and people at the dealer were evermore willing to help while waiting for the car. Gabriela was so nice! More

Great experience. No pressure. Everyone was Very professional and courteous. Thanasis my salesperson was great and knowledgeable. I would definitely recommend Ourisman Lexus to family and friends. professional and courteous. Thanasis my salesperson was great and knowledgeable. I would definitely recommend Ourisman Lexus to family and friends. More

One thing About Seth he keeps his word I’m very thankful for coming too this dealership the professionalism is unreal I appreciate the time an effort he put in too put me in something I enjoy driving for coming too this dealership the professionalism is unreal I appreciate the time an effort he put in too put me in something I enjoy driving More

Salesman help me to translate English to Chinese, also he is very patient with me , answer all the questions , any time I needs help ,he always give respond right away. is very patient with me , answer all the questions , any time I needs help ,he always give respond right away. More

Very helpful in getting my car to and from the dealership. The car was taken care of in a timely manner. Very pleased! Thank you. dealership. The car was taken care of in a timely manner. Very pleased! Thank you. More

Justin was very professional, helpful and understanding. He took his time to ask very important question and figure out what is needed most. Very honest person! He took his time to ask very important question and figure out what is needed most. Very honest person! More

Justin , from the Service Department does a great job with our vehicle everytime! Always takes the time to explain what is needs. Highly recommend Justin and his team! with our vehicle everytime! Always takes the time to explain what is needs. Highly recommend Justin and his team! More

I have been a customer of this dealership for many years. The service is consistently professional and correct. This last service was no exception. Well done. The service is consistently professional and correct. This last service was no exception. Well done. More

Gabriela is great. Excellent customer service and customer satisfaction skills. I truly enjoy my Lexus car that Gabriella helped me to purchase. I will refer my friend and family to see Gabriela when customer satisfaction skills. I truly enjoy my Lexus car that Gabriella helped me to purchase. I will refer my friend and family to see Gabriela when they ready to buy their new cars at Lexus. Thank you very much. More

I had an excellent experience servicing my vehicle. It took about 1.5 hours and the service was very timely. Everyone was nice and welcoming. My car was serviced very well, car was washed, and lightly vac took about 1.5 hours and the service was very timely. Everyone was nice and welcoming. My car was serviced very well, car was washed, and lightly vacuumed. More